15 Usage and Care
Usage & Environment
Enclosures should not be opened, doing so can cause damage, and voids the warranty. The MK3.1
system is not water proof- do not expose the system to any type of water, or condensation-prone
situations.
If storing Controller for prolonged periods (6 months or more) please take out the battery. This will
avoid corrosion problems.
Accidental Damage
The MK3.1 is a complex electro-mechanical system and should be treated with the care you would
a camera or lens. Accidental damage is not covered by warranty.
16 Warranty and Servicing
12/24 Month WARRANTY
RT Motion Systems products are guaranteed for a period of 12 months with effect from the date of
delivery (or date-of-purchase, if purchased from a 3
rd
party) and applies to defects arising from
defective materials and or faulty workmanship that become evident during the guarantee period
only and does not include consumable items. This guarantee is extended to 24 months if
purchased direct from the manufacturer, or registered with the manufacturer within 3 months of
purchase from a 3
rd
party. When purchased from a Reseller, the customer's contract and Warranty is
wholly with the reseller. The manufacturer will repair or replace the product at their discretion
subject to the following. That the product has been used in accordance with the guidelines as
detailed in the product manual and that it has not been subjected to misuse, abuse or used for a
purpose for which it was not intended. That is has not been tampered with or has been serviced by
unauthorised persons. It shall be the customer's responsibility to return the product at their cost
ensuring that the product is adequately packed to prevent transit damage. If the product was
purchased from a 3
rd
party such as a distributor, you must first contact the reseller for return/repair
instructions. The manufacturer shall not be liable for any consequential loss or damage arising
from faults that occur either within, or outwith the guarantee period. This guarantee is in addition
to and does not affect any rights which the consumer may have by virtue of UK or EU law.
To Next Page
Loading...