11. Updating Firmwares
Introduction
Updating the device firmware is required take advantage of new features, bug fixes, and general
usability improvements based on feedback.
Caution
Although the firmware updating process usually goes smoothly, very occasionally users may need
additional support. For that reason we do not recommend performing an update immediately
before a shoot, as it does not leave enough time for troubleshooting and support. See page for
firmware update troubleshooting.
Requirements
A PC running WinXP or newer, or a Mac running a recent version of OSX.
Note: On Windows, the first time you connect your device your operating system may install HID “Human interface
device” drivers and require you to restart your computer. This is normal.
Download the Latest Firmwares
Visit: rtmotion.com/knowledge
Download and install the latest version for your platform. The package includes the Firmware
Updater application itself, plus the latest Device Firmwares.
Follow @rtmotion on Twitter to be alerted to new features and important updates.
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