Cookbook FAQs About Failures to Obtain IP Addresses
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4 FAQs About Failures to Obtain IP Addresses
4.1 What Should I Do If the Device Cannot Obtain an IP Address
Through DHCP?
(1) In Local Device mode, choose Network > LAN, and click Edit to check the DHCP server configuration.
○ Check whether the DHCP service is enabled.
○ Check whether the corresponding DHCP address pool is configured.
○ Check whether the number of IP addresses in the DHCP address pool is sufficient.
(2) If switches are deployed, check whether the VLAN, access port, and trunk port are configured correctly.
(3) If DHCP snooping is configured, check whether the port where the DHCP server is located is configured as a
trusted port.
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