Ruijie Reyee Series Faqs

Cookbook FAQs About Internet Access Failures
12
6 FAQs About Internet Access Failures
6.1 What Should I Do If I Cannot Access the Internet?
(1) Check whether the PC or phone obtains the correct IP address.
If the device’s IP address is 169.254.x.x or 0.0.0.0, the device does not obtain a correct IP address.
a End the wired or wireless connection and then reconnect the device.
b Restart the device.
(2) If the device obtains the correct IP address, change the DNS server address to 8.8.8.8 or 8.8.4.4.
(3) Remove and reinstall the network cable between the gateway or router and ISP.
If the fault persists, start a live chat with Ruijie technical support: Ruijie Support.

Ruijie Reyee Series Specifications

General

Brand	Ruijie
Model	Reyee Series
Category	Wireless Access Point
Language	English