SAGEMCOM FAST 5688W User Manual

T-Mobile 5G Gateway User Guide
Page 3
Need help? Visit https://www.t-mobile.com/internethelp
or call T-Mobile customer service at 1-844-275-9310
or call Metro support service at 1-888-8Metro8
Safety Guidelines ................................................................................................................................................................ 4
Introduction ......................................................................................................................................................................... 5
Getting to Know Your T-Mobile 5G Gateway ......................................................................................................................... 5
Physical Interfaces.......................................................................................................................................................... 5
Setting up the T-Mobile 5G Gateway .................................................................................................................................... 6
Recommended Setup: Use the Mobile App ...................................................................................................................... 6
Manual Setup: Identify an Ideal Location ........................................................................................................................ 6
Connecting Power to the T-Mobile 5G Gateway .......................................................................................................... 6
Starting the T-Mobile 5G Gateway .............................................................................................................................. 7
Connecting Devices ............................................................................................................................................................ 7
Connecting Wi-Fi Devices ............................................................................................................................................... 7
Connecting Ethernet Devices .......................................................................................................................................... 8
Viewing Connected Devices ............................................................................................................................................ 8
Accessing Your Web GUI (Graphical User Interface) ........................................................................................................... 8
Home Screen .................................................................................................................................................................. 9
Language Selection .................................................................................................................................................. 10
Replacing the SIM Card ...................................................................................................................................................... 10
Resetting the T-Mobile 5G Gateway .............................................................................................................................. 13
Troubleshooting ................................................................................................................................................................ 14
No Signal ...................................................................................................................................................................... 14
Prevent Overheating ..................................................................................................................................................... 14
T-Mobile 5G Gateway Does Not Start ............................................................................................................................ 14
Poor Internet Experience ............................................................................................................................................... 14
Forget Your Admin Password? ...................................................................................................................................... 14
Understanding the LCD ..................................................................................................................................................... 15
Connection ................................................................................................................................................................... 15
Devices ......................................................................................................................................................................... 15
Messages .................................................................................................................................................................... 16
Language Settings ........................................................................................................................................................ 17
Technical Specifications .................................................................................................................................................... 19
Terms and Conditions ........................................................................................................................................................ 20
Privacy Policy .................................................................................................................................................................... 20
Customer Support ............................................................................................................................................................. 20

SAGEMCOM FAST 5688W Specifications

General

Model	FAST 5688W
Category	Gateway
Wi-Fi Standard	Wi-Fi 6 (802.11ax)
Ethernet Ports	4
USB Ports	1
Voice Ports	2
USB Port Type	USB 3.0
Frequency Bands	2.4 GHz, 5 GHz
DOCSIS	3.1