Need help? Visit https://www.t-mobile.com/internethelp
or call T-Mobile customer service at 1-844-275-9310
or call Metro support service at 1-888-8Metro8
Home Screen
You should now see the dashboard screen, which provides network connection status and information about the gateway.
The Home screen contains five sections: internet connection status, connection quality of cellular signal strength, gateway information
and the QR code of Mobile app.
•
Connection status: shows network status of the connected devices, the gateway, and the cellular network connection
•
Connection quality: cellular signal strength is represented by number of bars
•
Gateway information
•
Firmware version: variable
•
UI version: variable
•
Serial number: variable
•
Running time: how long it has been since the gateway’s last reset/power-cycle
•
T-Mobile Internet mobile app:
•
Scan the QR code with your smartphone to download the T-Mobile Internet mobile app, for the recommended setup
experience.
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