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English
SALMSON 08/2016
8.1 Error table
All incidents hereafter mentioned give rise to:
• The deactivation of the SBM relay (When this one is parametrized in « available transfer » mode).
• The activation of the SSM relay « failure transfer » when the maximum quantity of one type of defect is reached
over a 24-hour range.
• Ligthening of a red LED.
Error
N°
Reaction
time
before
error
signalisa-
tion
Time before
considera-
tion of the
defect,
after
signalisation
Waiting time
before automatic
restart
Max
defects
over 24
hours
Faults
Possible causes
Remedies
Waiting
time
before
reset
E001 60s immediate 60s 6
The pump is in overload,
defective.
Density and/or viscosity of the con-
veyed uid are too big.
300s
The pump is obstructed by
particles.
Dismantle the pump and replace the
defective components or clean them.
E004
(E032
~5s 300s
Immediate if defect
deleted
6
The converter supply is in
under voltage.
Check the converter terminals:
• error if network < 330V
0s
E005
(E033)
~5s 300s
Immediate if defect
deleted
6
The converter supply is in
over voltage.
Check the converter terminals:
• error if network > 480V
0s
E006 ~5s 300s
Immediate if defect
deleted
6 A supply phase is missing. Check the supply. 0s
E007 immediate immediate
Immediate if defect
deleted
no limit
The converter runs like a
generator. It is a warning,
without stop of the pump.
The pump veers, check the tightness
of the non-return valve.
0s
E010 ~5s immediate no restart 1 The pump is locked.
Dismantle the pump, clean it and
replace the defective parts. It may
be a mechanical failure of the motor
(bearings).
60s
E011 15s immediate 60s 6
Pump is no more primed or
runs dry.
Prime the pump once again by lling
it (see chapter 8.3).
Check the tightness of the foot valve.
300s
E020 ~5s immediate 300s 6
The motor heats. Clean the cooling ribs of the motor.
300s
Ambient temperature higher
than +40°C.
The motor is foreseen to run at an
ambient temperature of +40°C.
E023 immediate immediate 60s 6
The motor is in short-circuit.
Dismantle the motor-converter of the
pump, check it or replace it.
60s
E025 immediate immediate no restart 1 Missing phase of the motor.
Check the connection between motor
and converter.
60s
E026 ~5s immediate 300s 6
The thermal sensor of the
motor is defective or has a
wrong connection.
Dismantle the motor-converter of the
pump, check it or replace it.
300s
E030
E031
~5s immediate 300s 6
The converter heats.
Clean the cooling ribs rearside and
under the converter as well as the fan
cover.
300s
Ambient temperature higher
than +40°C.
The converter is foreseen to run at an
ambient temperature of +40°C.
E042 ~5s immediate no restart 1
The cable of the sensor
(4-20mA) is cut.
Check the correct supply and the
cable connection of the sensor.
60s
E050 60s immediate
Immediate if defect
deleted
no limit BMS communications time-out. Check the connection. 300s
E070 immediate immediate no restart 1
Internal communication
error.
Call the after-sales technician. 60s
E071 immediate immediate no restart 1 EEPROM error. Call the after-sales technician. 60s
E072
E073
immediate immediate no restart 1 Problem inside converter. Call the after-sales technician. 60s
E075 immediate immediate no restart 1 Inrush current relay defect. Call the after-sales technician. 60s
E076 immediate immediate no restart 1 Current sensor defect. Call the after-sales technician. 60s
E077 immediate immediate no restart 1 24V defect Call the after-sales technician. 60s
E099 immediate immediate no restart 1 Unknown pump type. Call the after-sales technician.
Power
off/on
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