Samson 2488 N - Preparation for Return Shipment; Ordering Spare Parts and Operating Supplies

22 EB 3136 EN
Malfunctions
The regulator was checked by SAMSON be-
fore it left the factory.
− The product warranty becomes void if ser-
vice or repair work not described in these
instructions is performed without prior
agreement by SAMSON's After-sales Ser-
vice department.
− Only use original spare parts by
SAMSON, which comply with the original
specications.
7.1 Preparation for return
shipment
Defective devices can be returned to
SAMSON for repair. Proceed as follows to
return devices to SAMSON:
1. Put the regulator out of operation (see
section8.1).
2. If necessary, decontaminate the regula-
tor. Remove any residual process medi-
um.
3. Fill in the Declaration on Contamination,
which can be downloaded from our
website at uwww.samson.de > SERVICE
& SUPPORT > After-sales Service.
4. Send the device together with the lled-in
form to your nearest SAMSON subsidi-
ary. SAMSON subsidiaries are listed on
our website at uwww.samson.de >
Contact.
Note
7.2 Ordering spare parts and
operating supplies
Contact your nearest SAMSON subsidiary
or the SAMSON After-sales Service depart-
ment for information on spare parts, lubri-
cants and tools.
8 Malfunctions
The malfunctions listed in Table4 are caused
by mechanical faults and incorrect regulator
sizing. In the simplest case, the functioning
can be restored following the recommended
action. Special tools may be required for re-
pair work.
Exceptional operating and installation condi-
tions may lead to changed situations that
may affect the control response and lead to
malfunctions. For troubleshooting, the condi-
tions, such as installation, process medium,
temperature and pressure conditions, must
be taken into account.
SAMSON's After-sales Service department
can help during troubleshooting. Further in-
formation is available in section9.1.