Samsung 6100 Series - Troubleshooting Common Issues; Flickering and Dimming Solutions

Troubleshooting
If
the TV seems to have a
problem,
first review this
list of
possible problems
and
solu
ti
on. Also review the
Troubleshooting
Section
in
the e-Manual.
If
none
of
the troubleshooting
tips
apply,
v
isi
t www.samsung.
com
/s
upport or
call
Samsung Customer Service at
1-800-SAMSUNG
(1-800-726-7864).
F
li
ckering and Dimming
Component Connections
I
Screen
Color
Screen Brightness
Blur
If
your Samsung
Television
is
flickering or dimming
sporadi
ca
ll
y,
you may
need to
disable
some
of
its energy efficient features such
as
the
Eco
Sensor
or the
Energy Saving
feature.
Follow
the steps below
with your
remote to tu
rn
these features off or o
n.
•
Energy Saving: User
Menu~
System~
Eco
Solution~
Energy
Saving
•
Eco Sensor: User Menu
~
System
~
Eco Solution
~
Eco Sensor
If
you find that the
color
on your Samsung
telev
isi
on's screen
is
not
co
rrect or black
and white, first run a
Self
Diagnosis
on the
TV
to make
sure there are no device issues.
• Self Diagnosis: User Menu
~
Support
~
Self
Diagnosis
~
Picture Test
If
the
problem
does not appear
in
t
he
Pi
cture test, make sure:
•
Your connections are
all
consistent. For
example,
if you've used the
AV
In
jack on your TV, make sure you have used the
AV
Out
jack on
your video source.
•
You
have connected your devices to the
co
rrect jacks. For
exampl
e,
if
you use the Component jacks,
labeled
Pb, P
r,
and
Y,
to connect your
TV and video source, make sure you have connected the
blue Pb ja
ck
on the video source
to
the
blue
Pb jack on the
TV,
and the
ye
ll
ow
Y
jack on the source
to
the
yellow
Y jack on the
TV
.
If you find that the
colors
on your Samsung TV are correct but just a
li
ttle
too dark or bright, try adjusting the
fo
ll
ow
in
g
settings
in
the
Pi
cture menu
opt
ion
of
the Main menu:
• Backlight, Contrast, Brightness, Sharpness,
Color,
Tint (G/R)
and
so on.
If
you find that there
is
a
blur
or
"ghostlike" appearance to the images on
your
television's
screen, you mi
ght
be
able
to correct the
blurring using
Auto Motion
Plus.
•
Auto Motion
Plus:
User Menu
~
Picture
~
Picture Options
~
Auto Motion
Plus