Cleaning and Maintaining
22
English
Cleaning and Maintenance
Problem Solution
The product does not
work.
Error E116, E695, E698,
E699, E700
• This error occurs when the R-32 refrigerant sensor has a malfunction or the
sensor’s life has expired.
• The R-32 sensor’s lifespan is 10 years. The wired remote control displays
‘E699’ 6 months before the sensor’s lifespan expires. After the sensor's
lifespan expires, the wired remote control displays ‘E700’, and the product
usage is limited.
• Contact the Samsung Electronics service centre for assistance.
The air conditioner
does not operate
immediately after it
has been restarted.
• Because of the protective mechanism, the appliance does not start operating
immediately to keep the unit from overloading. The air conditioner will start
in 3 minutes.
The air conditioner
does not operate at
all.
• Check whether the power is turned on, and then operate the air conditioner
again.
• Check whether the auxiliary power switch (MCCB, ELB) is turned on.
• If the auxiliary power switch (MCCB, ELB) is turned off, the air conditioner
does not work although you press the (Power) button.
• When you clean the air conditioner or do not use it for an extended period of
time, turn off the auxiliary power switch (MCCB, ELB).
• After the air conditioner is not used for an extended period of time, be sure
to turn on the auxiliary power switch (MCCB, ELB) 6 hours before starting
operation.
NOTE
• The auxiliary power switch (MCCB, ELB) is sold separately.
• Make sure that auxiliary power switch (MCCB, ELB) is installed in the
distribution box inside the building.
• If the air conditioner is turned off by the Timed off function, turn on the air
conditioner again by pressing the (Power) button.
The temperature does
not change.
• Check whether the Fan mode is running. In the Fan mode, the air conditioner
controls the set temperature automatically, and you cannot change the set
temperature.
Warm air does not
come out of the air
conditioner.
• Check whether the outdoor unit is designed for cooling only. In this case,
warm air does not come out although you select the Heat mode.
• Check whether the remote control is designed only for cooling only. Use a
remote control that supports both cooling and heating.
The fan speed does
not change.
• Check whether the Auto or Dry mode is running. In these modes, the air conditioner
controls the fan speed automatically, and you cannot change the fan speed.
The wireless remote
control does not
operate.
• Check whether the batteries are discharged. Replace the batteries with new ones.
• Make sure that nothing is blocking the remote control sensor.
• Check whether any strong lighting sources are near the air conditioner. Strong
light which comes from fluorescent bulbs or neon signs may interfere with the
remote control.
To Next Page
Loading...
