Troubleshooting_ 137
Clearing paper jams
When a paper jam occurs, a warning message appears on the display
screen.
To avoid tearing the paper, pull the jammed paper out slowly and
gently. Follow the instructions in the following sections to clear the
jam.
Paper jam in tray 1, 2
Click this link to open an animation about clearing a jam.
The fuser area is hot. Take care when removing paper from the
machine.
1. Open the right door.
2. Remove the jammed paper by gently pulling it straight out.
Close the right door.
If you do not see paper in this area, go to the next step.
3. Pu
ll out tray 1 or 2.
4. Remove the jammed paper from the machine.
5. Insert tray 1 or 2 back into the machine until it locks into place. Printing
automatically resumes.
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