Troubleshooting
Service Manual
6-24
6.5.4 Toner Cartridge-related messages
Install Toner A toner cartridge is not installed. Install a toner cartridge.
Invalid Toner The toner cartridge you have Install a Samsung -genuine toner cartridge ,designed for your printer.
installed is not for your printer.
Toner Low The toner cartridge is almost empty. Take out the toner cartridge and thoroughly shake it.By doing this,you
can temporarily reestablish printing operations.
NonGenuine Toner The toner cartridge installed is not You can select either Stop or Continue.If you do not select any,the
Stop a genuine cartridge. printer will work as Stop is selected.
If you select Stop, you cannot print until the genuine cartridge is
installed.However, you can still print any kind of reports.
If you select Continue, you can keep printing but the quality cannot be
guaranteed, and the product support is no longer provided.
If you want to change the selection, turn the printer off and on to have
this message appear again, and then re-select Stop or Continue.
NonGenuine Toner The toner cartridge installed is not This message appears when you selected Stop at the NonGenuine
Replace Toner1 a genuine cartridge. Toner prompt.
Install the genuine toner cartridge.
NonGenuine Toner The toner cartridge installed is not This message appears when you selected Continue at the NonGenuine
Replace Toner a genuine cartridge. Toner prompt.
Install the genuine toner cartridge.
Toner Low The toner in the cartridge has run out. Install a new genuine toner cartridge.
Replace Toner You can keep printing but the quality cannot be guaranteed, and the
product support is no longer provided.
You can configure not to see the Toner Low Replace Toner message.
Replace Toner The toner cartridge installed is not This message appears when you turned off the Toner Low Replace
a genuine cartridge. Toner message.
Install a new genuine toner cartridge.
You can keep printing but the quality cannot be guaranteed, and the
product support is no longer provided.
Toner Exhausted The lifespan of the toner cartridge You can select either Stop or Continue. If you do not select any, the
Stop is reached. printer will work as Stop is selected.
If you select Stop, you cannot print until the genuine cartridge is installed.
If you select Continue, you can keep printing but the quality cannot be
guaranteed, and the product support is no longer provided.
If you want to change the selection, turn the printer off and on to have
this message appear again, and then re-select Stop or Continue.
Toner Exhausted The lifespan of the toner cartridge This message appears when you selected Stop at the Toner Exhausted
Replace Toner1 is reached. prompt.
Install the genuine toner cartridge.
Toner Exhausted The lifespan of the toner cartridge This message appears when you selected Continue at the Toner
Replace Toner is reached. Exhausted prompt.
Install the genuine toner cartridge.
Message Meaning Suggested solutions
Samsung Electronics
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