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6 APPENDIX
6.1 FAQ
If you need some help for troubleshooting, please check the frequently asked question below, it may help you problem
solved quickly
Can not recognize
．
Make sure all cables have been connected properly.
Can not operate in O/S
．
Make sure the O/S is support for the product.
Transmission speed is slow
．
If connect USB1.1 interface, the speed will be around 1MB/sec only.
When format in the Windows XP/ Vista/ 7 RC2, the dialog box appear “Unfinished formatting”
．
Windows XP/ Vista/ 7 RC2 can not format HDD over 32GB by FAT32, Please format by NTFS
。
When using different capacity or brand HDD, can we still using COMBINE mode
？
？？
？
．
Yes
When system is damaging on LARGE mode, is it possible to keep the data?
．
No. The system is different with RAID; the entire disk can not be read.
6.2 HARD DISK DRIVE COMPATIBILITY LIST
The TOWERRAID TR4UTP/TR4UT-BP Storage Appliance has been tested compatibility with a range of drive manufacturer
and size. The table is updated as new disk drives are certified for compatibility. Only disk drives included in this table are
supported.
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