20
Error Codes
Error codes are shown on the main display for approx. 2 seconds, after which the program automati-
cally returns to the weighing mode.
Display Cause Solution
No segments appear on No AC power is available Check the AC power supply
the display The AC adapter is not Plug in the AC adapter
plugged in
Battery is dead Replace the battery
Recharge the battery using
an external charger
h The load exceeds the Unload the balance/ scale
balance/ scale capacity
l The weighing pan is not in place Place the weighing pan on the
balance/ scale
Something is touching Move the object that is
the weighing pan touching the weighing pan
e 01 Display capacity exceeded: Decrease the weight on
Value to be output cannot be the balance/ scale
shown on the display
e 02 Calibration parameter Calibrate only when zero
requirement not met; e.g.: is displayed
balance/ scale not zeroed Press t to tare the
balance/ scale
balance/ scale is loaded Unload the balance/ scale
e 09 When gross value zero, no tare Tare the balance/ scale
e 10 The t key is blocked when Press c to clear the
there is data in the second tare tare memory and release the
memory (net-total) only 1 tare tare key
function can be used at a time
e 11 Value input is not allowed for Press t
second tare memory
e 22 Weight is too light or there is Increase the reference quantity
no sample on the balance/ scale or sample amount
e 30 Interface port for printer Contact your local Sartorius
output is blocked Service Center
Max. weighing capacity is less The balance/ scale was Place the weighing pan on the
than indicated under turned on without the weighing balance/ scale and press e
Specifications pan in place
to turn the balance/ scale back on
The weight readout The balance/ scale has not Calibrate/ adjust the balance/
is obviously wrong been calibrated/ adjusted scale
The balance/ scale was not Tare before weighing
tared before weighing
If any other errors occur, please contact your local Sartorius Service Center.
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