34
Error codes are displayed dynamically, for 2 seconds, or permanently. After a code is displayed 
dynamically or for 2 seconds, the program returns automatically to the normal operating 
mode.
Display Cause Solution
H
The load exceeds the weighing Unload the pan support capacity
L or Err54
Load is below the weighing range Place the pan support on the  
weighing system
Err 01
Data output not compatible with output 
format
Change the configuration in the  
Setup menu
Err 02
Calibration/adjustment condition  
not met, e.g.,  
– not tared 
– the pan support is loaded
Calibrate only when zero is displayed
Select TAR to tare
Unload the moisture analyzer
Err 03
Calibration/adjustment could not be 
completed within a certain time
Allow the scale to warm up again and 
repeat the adjustment
Err 30
Interface port for printer output  
is blocked
Have the port setting changed by 
 Sartorius  Service
Err 31
Peripheral device not responding (inter-
face handshake interrupted; XOFF, CTS)
Send XON, release CTS
Err 50
Temperature compensation  
overflow/underflow
Contact Sartorius Service
Err 53
Temperature compensation  
not functioning
Contact Sartorius Service
Err 55
Output from weighing ADC too high Contact Sartorius Service
Err 79
Dryer adjustment data not found Contact Sartorius Service
Err 241, 
Err 243
Weighing system parameters (EEPROM) 
defective
Switch the analyzer off and then  
on again. If the error persists, contact 
 Sartorius  Service
Err 2xx
Internal error Contact Sartorius Service
Err 340
Operating parameters (EEPROM) 
 incorrect
Contact Sartorius Service
Err 342
Operating parameters (EEPROM) 
 incorrect except adjustment parameters
Contact Sartorius Service
If any other errors occur, contact Sartorius Service.
Contact information: Please point your Internet browser to: http://www.sartorius.com
Error Codes