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Schaerer Coffee Joy - Troubleshooting Common Issues; General Troubleshooting and Display Messages

Schaerer Coffee Joy
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BASCJ_EN
V03 | 07.2015
45
www.schaerer.comTroubleshooting
Troubleshooting
General troubleshooting procedure:
Switch the coffee machine off and, after several seconds, on again.
In most cases, the fault will be eliminated automatically.
Repeat the steps that led to the fault.
If the fault occurs again:
Find the fault in the following tables.
Perform the described troubleshooting steps.
If the fault persists:
Contact your service partner and describe the fault.
Faults with display message
Messages are displayed if intervention by a user or service technician is needed to ensure op-
erating readiness of the machine. There are two different causes for display messages:
•Note
Fault
The following table describes display messages pertaining to faults as well as the steps need-
ed to eliminate these.
If a fault occurs that is not described in this chapter, please contact your service partner imme-
diately.
See "Operation" - "Display messages" for notes.
Display message Cause What to do
place brewer The brewing unit is not inserted. Insert the brewing unit.
Brewer position switch The brewing unit is not correctly insert-
ed.
Check that the brewing unit is correctly seated.
The brewing unit is stiff. Remove the brewing unit.
There are two nozzles with black sealing rings
on the inside of the machine.
Grease the sealing rings with grease from the ac-
cessories.
Reinsert the brewing unit.

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