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Schaerer Coffee Art TouchIT User Manual

Schaerer Coffee Art TouchIT
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Schaerer Coffee Art TouchIT
Programming manual
V02 / 07.2013
Schaerer Ltd. P.O. Box Original operating instructions

Table of Contents

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Schaerer Coffee Art TouchIT Specifications

General IconGeneral
DisplayTouchscreen
Voltage220-240 V
ProgrammableYes
Coffee TypesEspresso, Cappuccino, Latte, Hot Water
Grinder TypeCeramic
Frequency50-60 Hz
Milk SystemAutomatic

Summary

Welcome

Signs and symbols

Explains safety signs and symbols used in the manual for danger and special features.

Product description

Technical data

Provides detailed technical specifications for the coffee machine, including power, temperature, and dimensions.

Serial plate

Describes the location of the serial plates on the machine and the importance of quoting serial data.

Basic operation

Switching on

Details the procedure for starting up the coffee machine and its initial state.

Quick menu in standby mode

Explains how to access and use the quick menu available in standby mode for basic information.

Service menu

Outlines how to access the service menu, including different options based on parameters.

Quick info

Explains how to access and view quick information about the machine's status and temperatures.

Optional accessories (Option)

Describes the setup and operation of various optional accessories like cooling units and cup warmers.

Standby eco mode

Explains how to activate and configure the eco mode to reduce boiler temperatures during inactivity.

Main touch screen window

Provides an overview of the main touch screen interface and its display modes.

USB port

Explains the use of the USB port for service technicians, backups, and loading software/images.

Basic configuration of the service technician flash drive

Guides on preparing a USB stick with the correct "Schaerer structure" for service technician use.

Creating the USB-SAVE-DATA-PLUS flash drive

Instructions on configuring a blank USB drive for saving machine data and configurations.

Overview of data transfer

Lists and describes various methods for transferring data to and from the machine.

Hex load (Update SCA software) from the service technician USB stick

Describes the process of updating SCA software using a USB stick via the TouchIT.

Procedure for a hex load (Update SCA Software) from the TouchIT

Details updating SCA software directly from the TouchIT to the CPU.

Procedure for updating the TouchIT software

Explains updating the TouchIT software using a USB stick via the TouchIT.

Backup to the service technician USB stick

Describes how to back up machine configurations to a USB stick via the TouchIT.

Procedure for a data restoration

Explains how to restore data either from a USB stick or directly from the TouchIT.

Chip cards

Introduces different types of chip cards and their main functions for accessing machine features.

CHEF card

Details the specific features and article number of the CHEF card.

Menu selection with the CHEF card

Lists the menus and functions accessible when using the CHEF card.

Available parameter settings in the "TouchIT configuration" submenu

Lists and describes parameters available within the TouchIT configuration menu.

PROGRAM card

Details the PROGRAM card, its article number, and requirements for its use.

Menu selection with the PROGRAM card

Lists the menus and functions that can be accessed using the PROGRAM card.

SAVE-DATA card

Explains the function of the SAVE DATA card and its article number for storing machine data.

MONEY A card

Details the MONEY A card, its article number, and its use as a credit card for the payment system.

MONEY B card

Describes the MONEY B card, its article number, and its function as a credit card for the payment system.

MASTER card

Explains the MASTER card, its article number, and its function to deactivate the payment system for free vending.

ROASTER card

Details the ROASTER card, its article number, and its specific functions for coffee roasters.

CUP card

Explains the CUP card, its article number, and its function for reading counters.

Clearing chip cards

Describes how to clear various chip cards for use on other machines.

Changing the chip card PIN

Explains how to assign or change a PIN for specific chip cards.

Transport conditions

Provides essential instructions and warnings for safely moving the coffee machine.

Switching off

Details the end-of-operation procedure, including cleaning and power disconnection.

Lengthy downtimes (more than 1 week)

Instructions for taking the machine out of operation for extended periods.

End of operation

Emphasizes emptying boilers if exposed to subzero temperatures to prevent damage.

Programming

SERVICE card

Explains how the SERVICE card enables access to main menus and requires PIN protection.

Access

Details the steps to gain access to the main menus using the SERVICE card and PIN.

Access to system parameters

Explains the requirement of a fixed PIN to access system parameters and how to obtain it.

Navigation

Describes the meaning of various symbols used for navigation within the menus and interface.

Overview

Provides an overview of the four main menus (Configuration, System Parameters, Infos, Accounting) and their contents.

Configuration

Introduces the "Configuration" menu, listing its sub-items like TouchIT configuration and general parameters.

TouchIT configuration

Lists parameters related to the TouchIT interface, such as display settings and button visibility.

GENERAL parameters

Lists general parameters for machine settings, including temperatures and dispensing options.

Product configuration

Introduces product configuration, covering common settings, milk mix, milk, foam, and coffee settings.

Common settings

Details common settings for product configuration, like product type, name, and output sequence.

Milk mix settings

Covers settings related to mixing different milk sources or ratios for beverages.

Milk settings

Details settings for milk dispensing, such as cold milk time and hot milk pump speeds.

Foam settings

Outlines parameters for foam creation, including foam time and pump settings.

Coffee settings

Covers settings related to coffee preparation, such as grinder selection, powder quantity, and water quantity.

Choco settings

Details parameters for chocolate beverages, including choco quantity and powder ratios.

Milk powder settings

Explains settings for milk powder dispensing, such as powder quantity and ratios.

Cup heater settings

Explains settings for the cup warmer, specifically maximum heating time.

Hot water settings

Details settings for hot water dispensing, including water quantity.

Steam settings

Covers settings for steam generation, such as steam valve and dosing time.

Date / Time / Alarm

Introduces settings for date, time, and alarm functions, including cleaning requests and filter exchanges.

External alarm display

Lists various error messages that can trigger an external alarm display when enabled.

Telemetry

Explains telemetry settings for transmitting machine data to an external system.

Timer operation

Details settings for scheduling automatic machine operation times on a daily basis.

Self mode settings

Covers settings related to the "Self" mode, including logo, slide show, and service PIN.

System

Introduces the "System" menu, listing sub-items like System Parameters, Test/Calibration, and Chip Card Service.

System parameters

Lists various system parameters, including machine/customer numbers, safety switches, and mains connection.

Test / calibration

Covers test and calibration procedures for the machine, including non-stop tests and brew cylinder movement.

Adjust pump pressure

Details how to adjust the pump pressure, crucial for brewing quality.

Output test

Describes how to test various outputs like valves, heaters, and motors for diagnostics.

Water drainage

Explains the water drainage procedure, used for cooling the water system.

Calibrate grinders

Outlines the process for calibrating the coffee grinders.

Chip card service

Covers chip card related services like erasing cards, changing PINs, and configuring program cards.

Configure CHEF card

Details how to activate/deactivate functions accessible with the CHEF card.

Simulate CHEF card

Explains how to simulate the CHEF card to test its functionalities.

Product configuration

Covers changing product button positions, prices, and deleting products.

System settings

Details system settings like machine number, customer number, and time format.

Timer operation

Covers the scheduling of machine operation times for different days of the week.

Restore / Backup

Explains how to back up and restore machine configurations and data.

Logo (standby)

Describes how to add logos for the standby mode display.

Logo (self mode)

Details adding logos for use in "Self" mode.

Replace slide show

Explains how to add new images for the slide show feature.

Screen saver picture

Describes how to add new images for the screensaver.

Exit application

Covers procedures for exiting the application, including hex load updates and Windows CE.

Information

Provides information on software versions and counters/statistics.

Counter and statistics

Details the machine and daily counters, as well as error and cleaning statistics.

Accounting

Introduces the "Accounting" menu, covering payment systems and money card settings.

Payment systems setup

Explains how to set up payment systems, including accounting system selection.

MONEY card settings

Details settings for MONEY cards, including price factors and amount limits.

Accounting system setup

Details accounting system setup parameters like credit limit and coin values for coin testers.

Configuration

TouchIT configuration

Provides parameters for configuring the TouchIT interface, including display calibration and icon sets.

Calibrate Touch Screen

Details the procedure for calibrating the touch screen for optimal responsiveness.

TouchIT configuration

Explains parameters for language, logo display, cleaning PIN, and button visibility (DECAF, 2x, Service, Power).

TouchIT configuration

Details parameters for default tab settings, screensaver timeout, screensaver picture, and external buttons.

General parameters

Lists general parameters for machine settings, including temperature format.

General parameters

Details parameters for brew water, hot water, and steam temperatures, as well as 2x click and standby after clean settings.

General parameters

Covers parameters like switch-off rinsing, grounds container quantity, pre-selection, and mixed preselection.

General parameters

Details parameters for CHEF card operation, decaffeinated source, and water/waste tank supply monitoring.

General parameters

Explains parameters for milk level detection, milk production after empty, cup detection, blocked while clean, and simultaneous coffee/steam.

Product configuration

Introduces product configuration and how to access beverage settings and name tab levels.

Access to beverage settings

Details the steps to access and modify beverage settings using the SERVICE card.

Changing the beverage settings

Explains how to modify existing beverage settings through the product configuration menu.

Copying a beverage field

Describes how to copy beverage settings from one field to another.

Moving a beverage field

Explains how to relocate beverage fields on the touch screen.

Deleting a beverage

Details the process of removing a beverage configuration from a field.

Assigning a beverage price

Explains how to set prices for individual beverages.

Assigning a beverage price group

Describes how to assign beverages to price groups for counter statistics.

Common settings

Details common settings for product configuration, including product type and name.

Common settings

Covers output sequences, dispensing modes (single/double), and outlet change-over.

Common settings

Details settings for steam dispensing, outlet change-over, and pump pressure.

Milk mix settings

Explains how to select milk sources and set milk mixing ratios for beverages.

Milk settings

Details parameters for milk dispensing, such as cold milk time and hot milk pump speeds.

Milk foam settings

Covers settings for milk foam, including foam time and pump settings.

Coffee settings

Details coffee preparation settings like grinder selection, powder quantity, and water quantity.

Coffee settings

Explains bypass functions, initial pressure, and pre-infusion settings for coffee.

Coffee settings

Covers delay pre-infuse, chamber opening time, wet pressing, and 2x grind/pressure settings.

Choco settings

Details parameters for chocolate beverages, including choco quantity, flush water, and powder ratios.

Milk powder settings

Explains settings for milk powder dispensing, such as powder quantity, flush water, and ratios.

Cup warmer/hot water settings

Covers settings for cup warmer heating time and hot water dispensing quantity.

Steam settings

Details settings for steam generation, such as steam valve and dosing time.

Steam settings

Explains settings for steam stop temperature and foam consistency.

Date/time/alarm

Introduces settings for date, time formats, and setting the clock/date.

Time-dependent settings

Details time-dependent settings like clock and date setting.

Date / Time / Alarm

Explains cleaning request settings, including different modes and time settings for requests.

Date / Time / Alarm

Details settings for filter exchange intervals (litres/months) and service requests after coffees.

Date / Time / Alarm

Covers service request intervals (months), hot rinsing milk, repeat milk rinse, and brewer rinsing intervals.

External alarm display

Explains the setup for an external alarm system, including connection details and enabled errors.

Alarm output

Lists error messages that can be switched on for the external alarm output.

Telemetry

Details telemetry connection and settings for daily and error statistics.

Telemetry

Explains settings for machine, service, and event statistics transmission.

Timer operation

Details the timer operation settings for weekdays, including switching on and off times.

Self mode settings

Covers settings related to the "Self" mode, including logo, slide show, and service PIN.

Self mode settings

Details settings for logo display, slide show activation, and service PIN for "Self" mode.

Self mode settings

Explains settings for screen tabs activation and regular/DECAF buttons in tabs for "Self" mode.

System

System parameters

Lists system parameters, including machine and customer number settings.

System parameters

Details safety switches, system parameter editing access, and mains connection options.

System parameters

Covers steam boiler selection and hot water source options (coffee boiler, 2000W, 3000W).

System parameters

Details hot water source (6000W) and fresh milk system options (No, Milk Smart).

System parameters

Explains fresh milk system options (Milk pump, Center Milk).

System parameters

Covers fresh milk system options (Twin Milk, Cold foam) and parameter deactivation.

System parameters

Details powder system options (No, Milk powder, Choco powder, Choco+milk, 2x choco, 2x milk).

System parameters

Explains steam flush settings, internal steam flush, and steam outlet options (No, Power steam, Auto steam, Super steam, Fine steam, Super&Fine steam, Normal steam).

System parameters

Details steam outlet options (Power steam, Auto steam, Super steam, Fine steam).

System parameters

Covers steam outlet options (Super&Fine steam, Normal steam), cup heater, and brewer motor.

System parameters

Explains bypass water present options (None, Standard bypass, Separate bypass).

System parameters

Details milk level sensor options (Ultrasound, Capacitive) and cup sensor activation.

System parameters

Covers Decaf inlet sensor, outlet change-over, telemetry, and eco mode settings.

System parameters

Details Turbo mode, product selection, refill time, and cleaning type settings.

System parameters

Explains brewer repress function and procedures for resetting beverages, master reset, and clearing error logs.

Test / calibration

Details non-stop test parameters for beverages and the procedure for moving the brew cylinder.

Move brew cylinder

Provides steps for moving the brewing unit to different positions for maintenance.

Adjust pump pressure

Details the procedure for adjusting the pump pressure, crucial for brewing performance.

Output test

Explains how to test various outputs like water valves and steam outlets for diagnostics.

Output test

Details testing of fine steam, milk system steam, and squeeze valve outputs.

Output test

Covers testing of bypass valve, air pump, heater booster, grinder motors, and brewer motor.

Output test

Details testing of coffee, hot water, and steam boiler heating, plus external heating elements.

Output test

Covers testing of main relay, disabling coin tester, buzzer, mixer motor, topping valve, and alarm output.

Output test

Details testing of center milk communication, steam cup heater, outlet changeover, twin milk relay, and PWM steam level.

Output test

Explains PWM topping settings and the water drainage procedure.

Water drainage

Details the steps for activating or cancelling water drainage and filling the machine with water.

Calibrate grinders

Explains the circumstances and procedure for calibrating coffee grinders using a reference grinding process.

Calibrate grinders

Details the final steps of grinder calibration and checking for left/right grinder empty states.

Chip card service

Introduces chip card services, including erasing cards.

Erase card

Describes how to erase various chip cards to make them usable on other machines.

Chip card service

Explains how to change the PIN for PROGRAM and SERVICE cards.

Configuring the PROGRAM card

Details how to activate/deactivate menu functions for the PROGRAM card.

Load statistics

Explains how to load counter data from a SAVE DATA card into the machine.

Simulating the PROGRAM card

Describes how to simulate the PROGRAM card to test its menu functions.

Simulating the PROGRAM card

Details specific options for simulating the PROGRAM card: Load/Erase MONEY card, Register/Erase MASTER card, Show turnover data.

CHEF card configuration

Explains how to activate/deactivate parameters accessible with the CHEF card.

Simulating the CHEF card

Describes how to simulate the CHEF card to test its menu functions.

Restore/backup

Introduces backup and restore functions, saving machine configuration to TouchIT or USB.

Backup

Details how to perform a backup of the machine configuration onto TouchIT or a USB stick.

Restore

Explains how to restore machine configuration, product configuration, and statistics from backup files.

Restore

Details restoring statistics and grinder calibration from backup files, and restoring data from TouchIT or flash drive.

Logo (standby)

Describes how to add logos for the standby mode display using a USB stick.

Logo (self mode)

Details adding logos for use in "Self" mode via USB stick.

Logo (standby)

Explains adding logos to the TouchIT directory for standby mode via USB.

Logo (self mode)

Details adding logos for "Self" mode to the TouchIT directory via USB.

Replace slide show

Describes adding new images for the slide show feature via USB stick.

Replace slide show

Explains how slide show images are added to the TouchIT directory via USB.

Screen saver picture

Details adding new screensaver images to the TouchIT directory via USB stick.

Configuring the USB-SAVE-DATA-PLUS

Explains that the USB-SAVE-DATA-PLUS stick contains machine configuration.

Exiting the application

Introduces the "Hex load update" function for loading machine software.

Hex load update

Details the process of updating machine software from a USB stick or TouchIT.

Hex load update

Continues the hex load update procedure, including data loading and confirmation.

Update of TouchIT

Explains the "Update TouchIT Software" function to load TouchIT software from a USB stick.

Update of TouchIT

Details starting the TouchIT update with a SERVICE card or directly via USB stick.

Loading the TouchIT software

Explains the steps to load TouchIT software from a USB stick, including unpacking and restarting.

Loading the TouchIT software

Continues the TouchIT software loading process, including confirmation and restart.

Windows-CE

Introduces the Windows CE menu for accessing Windows user interface functions.

Windows-CE

Lists folders found in the Windows user interface and how to start TouchIT.

Start TouchIT

Explains how to return to the TouchIT user interface from the Bootloader TouchIT.

Info

Info

Lists menu items and information available in the "Info" section, including software versions.

Counters and statistics

Details the machine and daily counters, their display, and how to clear them.

Counters and statistics

Lists service counters, their meaning, and how to reset them.

Service counter (filter change)

Explains how to enter the date of the last filter change.

Service counter (last service)

Details how to enter the date of the last service performed on the machine.

Counters and statistics

Explains error and cleaning statistics, their display, and that they cannot be cleared.

Accounting

Accounting

Introduces the "Accounting" menu, covering payment systems setup and money card settings.

Payment systems setup

Explains how to set up payment systems, including accounting system selection.

Payment systems setup

Details payment system parameters like "Free" beverages, price preview, and removing MASTER cards.

MONEY card settings

Covers settings for MONEY cards, including activation, price factors, and amount limits.

Accounting system setup

Details accounting system setup parameters like credit limit and coin values for coin testers.

Accounting system setup

Covers coin values for coin testers 5 and 6.

Touch screen images

Logo slide show

Explains how custom images are displayed during machine states like standby, idling, and beverage dispensing.

Image and file formats

Lists supported image pixel dimensions and file formats for logos, slide shows, and screensavers.

Requirements

Outlines the necessary directory structure on the service technician flash drive for images.

Loading figures/animations

Describes procedures for loading images and animations from a flash drive or via software update.

Loading figures/animations

Explains how to load logos, slide shows, or screensavers directly from a flash drive.

Setting up and changing the logo/screensaver

Details how to set up and change logos or screensavers using the SERVICE card and configuration menus.

Activate slide show

Explains how to activate the slide show function in "Self" mode after loading new images.

Troubleshooting

Faults with display message

Lists causes and solutions for faults that trigger a display message, starting with "Water flow error".

Faults with display message

Details causes and solutions for faults like "Over current brewer motor", "Brew unit timeout", and grinder errors.

Faults with display message

Covers faults related to temperature errors (coffee, hot water, steam) and sensor issues.

Faults with display message

Details faults like "Timeout steam supply", "Steam temperature too low", and grounds container errors.

Faults with display message

Covers faults related to grounds container missing, grinder errors, and cleaning requests.

Faults with display message

Details faults related to filter change, service requests, and heating coffee water.

Faults with display message

Covers faults related to heating hot water/steam, front panel missing, water tank status, and initializing errors.

Faults with display message

Details faults like machine drained, service/product button errors, milk availability, and machine readiness.

Card reader display message

Lists causes and solutions for card reader errors like read errors, card rejected, and wrong cards.

Card reader display message

Covers card reader errors like write errors, unsupported cards, no menu items, and registration errors.

System display message

Lists system error messages like SYS_ERROR_1 and SYS_ERROR_2, indicating software conflicts.

System display message

Lists various SYS_ERROR messages (3-16) indicating software version incompatibility or communication issues.

Faults without display message

Addresses issues without display messages, such as TouchIT being dark or not displaying beverages.

Special software functions

Explains how to interrupt the cleaning process and activate the restart function.

Special software functions

Details activating the restart function and the sequence of operations during a new start.

Replacing the touch screen

Provides information on installing the touch screen, advising to contact technical support for removal.

Installing the touch screen software

Guides on installing touch screen software after replacement, including formatting and loading procedures.

Troubleshooting when installing the touch screen

Addresses issues that may occur if the machine doesn't start after software installation.

Hex Load (Update SCA software) download

Details the hex load process for updating SCA software, including opening hex files and auto-loading.

CPU

Introduces the CPU replacement procedure and the steps required before replacement.

Replacing the CPU

Details the steps for replacing the CPU, including loading software and performing a master reset.

Replacing the CPU

Continues the CPU replacement steps, including installing the new CPU and loading software.

Replacing the CPU

Details loading SCA software, executing a master reset, and confirming settings.

Replacing the CPU

Explains the automatic filling process after a reset and restoring machine configurations from flash drive or TouchIT.

Replacing the CPU

Confirms that the CPU is replaced and equipped with necessary software and configurations.

Safety notes

Safety notes

General overview of safety precautions for preventing injuries and hazards.

User at risk

Details risks related to electrical shock, improper handling, hot fluids, hot surfaces, and trapping fingers.

Risk from cleaning products

Provides instructions on the safe application, storage, and disposal of cleaning products.

Storage

Instructions for storing cleaning products safely, away from children and incompatible substances.

Disposal

Guidance on the proper disposal of cleaning products and packaging according to regulations.

Emergency information

Provides contact information for emergency services related to cleaning products.

Risk of damage to the machine

Lists instructions to prevent machine damage or contamination from improper handling or use.

Hygiene regulations

Outlines regulations for water quality, including carbonate hardness and chlorine content.

Coffee

Provides instructions for safe handling and storage of coffee beans and products.

Milk

Details instructions for safe handling, storage, and use of milk and milk products.

Automatic machine powder/instant powder

Provides instructions for safe handling and storage of vending machine powder and instant powder.

Liability

Operator responsibilities

Outlines the operator's responsibilities regarding machine maintenance, safety checks, and reporting defects.

Warranty and liability

Explains conditions under which the manufacturer is not responsible for warranty or liability claims.

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