How to find default programming code for Schlage SENSE Door locks?
If you've forgotten your Programming Code for the Schlage Door lock, check the front of this guide or the back of the Alarm Assembly for the default Programming Code. If that doesn't work, you may need to restore the lock to its factory settings.
Why is the backlighting not working on my Schlage SENSE?
If the backlighting doesn't activate when you press the Outside Schlage button and you can't enter the access code, it could be due to several reasons. The batteries might be completely dead, preventing any electronic operations. Another possibility is that the battery tray isn't connected properly. Lastly, the cable that runs through the door might not be connected; remove the Alarm Assembly and check the connection.
Why is the yellow dot flashing on my Schlage Door locks after I enter the code?
If the yellow dot is flashing and there's a delay before the Schlage Door lock unlocks after entering an access code, the battery is likely low and should be replaced.
What does 3 red lights mean on Schlage SENSE?
When 3 red lights appear when the Outside Schlage Button is pressed, it indicates that the battery is critically low and must be replaced.
Why is the bolt on my Schlage Door locks no longer operating smoothly?
If the bolt on your Schlage Door lock was operating smoothly but isn't anymore, it could be because the bolt has become soiled. Clean it with mild detergent and warm water. Alternatively, the strike may have become worn, in which case you can flip the strike over for continued smooth operation.
Why can't I add a new access code to my Schlage Door locks?
If you're unable to add a new access code to your Schlage Door lock, it might be due to several reasons. First, ensure that you pressed '1' after entering Programming Mode. Another reason might be that you have already stored the maximum of 30 access codes, in which case you need to delete an existing access code before adding a new one. Also, verify that the second access code entry matches the first one. Finally, the new access code cannot match the first 4 to 6 digits of the existing Programming Code.
What to do if I need to delete an access code that I don’t remember on Schlage SENSE?
To delete an access code you don't remember from your Schlage Door lock, delete all access codes. Then add all needed access codes back into the lock.
Why can't I delete an access code on my Schlage Door locks?
If you're having trouble deleting an access code on your Schlage Door lock, it could be because '2' was not pressed after entering Programming Mode. Also, make sure the first access code entered matches a current access code, and that the second access code entered matches the first one.
Why can't I change the Programming Code on my Schlage Door locks?
If you're unable to change the Programming Code on your Schlage Door lock, ensure that '3' was pressed after entering Programming Mode. Also, verify that the second Programming Code entered matches the first one. Finally, the first 4 to 6 digits of the new Programming Code cannot match an existing access code.
Why can't I delete all access codes on my Schlage Door locks?
If you're having trouble deleting all access codes on your Schlage Door lock, it might be because '6' was not pressed after entering Programming Mode, or the second Programming Code entered was not valid.
General| Lock Type | Deadbolt |
|---|---|
| Connectivity | Bluetooth |
| Compatibility | Apple HomeKit |
| Keypad | Yes |
| Power Source | 4 AA batteries |
| User Codes | Up to 30 |
| Backup Power Option | No |
| Keyway | Schlage C Keyway |
| Finish Options | Satin Nickel, Matte Black |
| Auto-Lock Feature | Yes |
| Security | Grade 1 |
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