14
■ Error and Recovery Procedure
When an error occurs, the printer stops printing operation. However, the data receiving is enabled. The
table below shows errors and their recovery procedures.
Error Detail Recovery Procedure
Priority
*
Return-waiting
The printer becomes this
state after releasing
out-of-paper error, cover
open error, cutter error or
voltage error.
The return-waiting state is released
after about 1 second, and the printer
becomes print-ready state.
-
Output buffer full
Output buffer of the printer
is full.
Read response data from the host
device.
1
Out-of-paper error There is no thermal paper.
Open the paper cover, load thermal
paper, and then close the paper cover.
2
Cover open error The paper cover is open. Close the paper cover. 3
Cutter error
Cut failure due to paper
jam at cutting.
Open the paper cover to remove the
error cause and close the paper cover,
the printer automatically recovers.
If the paper cover is not open or the
printer does not automatically recover,
see "Cutter Error Treatment" in the
USER'S GUIDE.
4
Voltage error
The power voltage is out of
the allowable range.
The printer automatically recovers
when the voltage is returned to the
allowable range.
5
Head temperature error
Head temperature rises to
about 85°C (185°F) or
higher.
The printer automatically recovers
when head temperature becomes
about 80°C (176°F) or lower.
6
Hardware error
An abnormality occurs in
the thermal head or the
circuit board.
Recovery is not possible.
Request for repair.
7
*: This indicates the priority when multiple errors occur simultaneously. The bigger number indicates higher priority.
For example, when "Cover open error" and "Out-of-paper error" occur simultaneously, the LED shows "Cover open error" which
has the higher priority.
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