If a problem occurs ...
44 | Set 880
Sound too low
The volume on the stethoset
receiver is adjusted too low.
Increase the volume on the ste-
thoset receiver.
23
The volume of the analog audio
source is adjusted too low.
Increase the volume of the analog
audio source to at least a medium
level (approx. 1 V
rms
).
–
Sound only on
one ear
The balance is misadjusted. Adjust the balance. 24
The audio cable is not properly
connected.
Check the audio plug connection. 10
The TV has only a mono head-
phone socket.
Use an adapter (mono to stereo
jack socket) to connect the
transmitter to the TV.
–
Sound is less
spatial
Mono operation is activated. Activate stereo operation. 34
Sound is dis-
torted
The audio cable is defective. Replace the audio cable. –
The signal of the audio source
is distorted.
Reduce the volume of the audio
source.
–
The volume on the stethoset
receiver is adjusted too high
Reduce the volume on the ste-
thoset receiver.
23
You hear
echoes when
using the ste-
thoset receiver
with a TV
Some TVs can adjust a delay or
latency of the audio signal for
the digital audio output.
Check the audio output settings of
your TV and set the latency to “0”.
–
Open foam ear pads are in use.
Reduce the volume of the TV
speaker or use closed ear pads
(memory foam or silicone).
18
Charge status
and battery
status displays
go off
The battery status display is set
so that it goes off after 30 sec-
onds.
Set the battery status display so
that it is permanently displayed.
37
More than one stethoset
receiver is currently connected
to the transmitter.
This function is only possible when
only one stethoset receiver/
receiver is connected to the
transmitter.
–
2 beeps during
operation
The rechargeable battery is
almost empty.
Recharge the rechargeable bat-
tery.
15
The operating
time decreases
The rechargeable battery is
exhausted.
Have the rechargeable battery
replaced by an authorized Sonova
Consumer Hearing partner.
32
A hearing pro-
file, the bal-
ance or stereo/
mono opera-
tion cannot be
activated or
changed
The settings protection func-
tion is activated.
Deactivate the settings protection
function (for the hearing profile,
the balance and stereo/mono
operation).
38
More than one stethoset
receiver/receiver is currently
connected to the transmitter.
This function is only possible when
only one stethoset receiver/
receiver is connected to the
transmitter.
–
Problem Possible cause Possible solution Page
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