Troubleshooting
Meter does not enter the test mode after inserting a test strip.
Test does not start after applying the blood sample.
Sample applied before the
appearance of blood sign
Repeat the test using a new test strip.
Wait until you see the Blood and Test
Strip symbols on the display screen
before you apply the blood sample.
Replace the Strip and apply enough
Sample. Do not apply blood to the
strip with small Sample.
Blood sample too small.
Probable cause
Probable cause
What to do
The battery is dead. Replace the battery.
The battery is installed
incorrectly or there is no
battery in the meter.
Check that the battery is installed
correctly with the positive (+) sign
facing upward, towards you.
Test strip inserted upside
down, wrong end in, or
incompletely inserted into
the meter.
Insert the Gluco Spark Test Strip
with the white sheet with sample
inlet side up and the top of the
strip in the meter.
What to do
Defective test strip.
Repeat the test with a new
Gluco Spark test strip
Sample applied after meter
times out (one minute) and
turns off.
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