Manually Regenerating the Water Softener
Reasons you may want to manually regenerate the water softener:
1. If the brine tank has run out of salt it will be necessary to regenerate the online and
offline tanks. (Unit A and Unit B)
• After adding salt to the brine tank wait a minimum of six hours before initiating
regeneration.
o (The water needs time to dissolve the salt for a minimum of six hours.)
• To initiate a regeneration of the unit that is online, push and hold the REGEN
button for approximately six seconds. The unit will immediately begin its
regeneration cycle and water will be running to the drain. Wait a minimum of
eight hours before initiating the regeneration of the off-line unit.
o (The regeneration time is approximately two hours and then the water
needs time to dissolve the salt for a minimum of six hours.)
2. If the water is hard, the quickest way to get soft water in your home is by initiating a
regeneration of the water softener.
• To initiate a regeneration of the online tank push and hold the REGEN button for
approximately six seconds. The unit will immediately begin its regeneration cycle
and water will be running to the drain. (When the softener has completed the
manual regeneration the system will automatically return to its preset normal
operations.)
Note: After the regeneration of both Unit A and Unit B, there is typically a delay of
three to four days to purge the system i.e. water heater, pipes etc. of the hard water.
After the three to four day period is passed and there is still hard water present you
may need to contact a service professional.
IMPORTANT: When manually regenerating the water softener system it is necessary
to regenerate BOTH online and offline tanks.
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