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ERROR MESSAGES
Error message Solution
Remote Over Temperature. Let remote cool
down before using.
Let remote cool down before using. The
mask should not be used in temperatures
higher than 86°F (30°C).
Remote Under Temperature. Let remote
warm up before using.
Let remote warm up before using. The mask
should not be used in temperatures lower
than 32°F (10°C).
Remote error A3. Call Customer Service. Call Customer Service.
Charger not recognised.
Use the provided Shark USB-C charging
cable and wall plug to charge the mask.
Remove remote from charger.
The mask’s battery is charged; remove it
from the charger.
Low Battery. Charge before use. The mask’s battery is low; please charge it.
Battery error B1. Call Customer Service. Call Customer Service.
Remote error B2. Charge the remote before
next use.
Charge the remote before next use using the
provided Shark USB-C charging cable and
wall plug.
Charging error C1. Disconnect and reconnect
to charge.
Disconnect and reconnect the remote to
charge using the provided Shark USB-C
charging cable and wall plug provided.
Fan error F1. Call Customer Service. Call Customer Service.
Error A1. Call Customer Service. Call Customer Service.
Error A2. Call Customer Service. Call Customer Service.
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