sharkclean.comsharkclean.com
REPLACING THE BATTERY
To remove the battery, turn the unit over and
unscrew the battery cover with a Phillips-head
screwdriver.
Unplug the old battery from its connector,
then plug in the new battery and place it in the
compartment. Replace the battery cover and
screw it back into place. See Battery Removal and
Disposal on back cover.
REPLACEMENT PARTS
MAINTENANCE
Filter
RVFFK950
Brushroll
103KY1000
Side Brushes
102KY1000
Charging Dock
XSKDOCK100
Robot Dust Bin
100KY1000
Brushroll Door
109KY1000
Battery
RVBAT850
Front Caster Wheel
1156FK950
NOTE: To order replacement parts and filters, visit sharkaccessories.com.
NOTE: This appliance contains batteries that are
only replaceable by skilled persons.
MAINTENANCE
ERROR CODE SOLUTION
CLEAN (RED) + ! (RED) flashing
Suction motor failure. Remove and empty the dust bin,
clean the filters, and remove blockages to ensure nothing is
reducing suction.
CLEAN (RED) flashing
Robot may be stuck on an obstacle. Move robot to a new
location on a level surface.
DOCK (RED) flashing
Front bumper may be jammed. Clean the bumper and make
sure it moves in and out freely.
CLEAN (BLUE) + DOCK (RED) solid
BotBoundary error. Move your robot to a flat surface away
from the magnetic boundary strip and try cleaning again.
CLEAN (RED) + DOCK (BLUE) flashing
Cli sensor error. Move your robot to a new location and
clean its cli sensors.
CLEAN (RED) + DOCK (RED) flashing Robot dustbin has been removed and needs to be reinserted.
DOCK (RED) + ! (RED) flashing
Side brush is stuck. Remove any debris from around the side
brushes.
CLEAN (RED) + DOCK (RED) + ! (RED) flashing
A drive wheel is stuck. Clean the wheels and remove any
debris wrapped around the axles.
CLEAN (RED) + DOCK (BLUE) alternating
Robot is stuck. Move your robot to a new location and make
sure the front bumper moves in and out freely.
CLEAN (BLUE) + DOCK (RED) + ! (RED) flashing
Wheel motor encoder failure. Please contact Shark Customer
Care at 1-800-798-7398.
CLEAN (BLUE) + ! (RED) flashing
Blockage in brushroll. Remove any debris from around the
brushroll.
CLEAN (RED) + DOCK (BLUE) + ! (RED) flashing
Robot has encountered an error while booting. Please turn
the power o and back on.
CLEAN (BLUE) + DOCK (RED) flashing
Robot cannot locate dock. Please pick up your robot and place
it on the dock.
BATTERY ICON (RED) flashing
Battery is critically low and needs recharging. Power may be
turned o or the battery may need charging.
CLEAN (RED) + ! (RED) alternating
Blockage in brushroll. Remove any debris from around the
brushroll.
CAUTION: Turn o power before performing any maintenance.
TROUBLESHOOTING
If any error lights are illuminated or flashing on your Shark IQ Robot™, see the error code
chart below:
For all other issues, please call Customer Service at 1-800-798-7398.
CAUTION: Turn o power before performing any maintenance.
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