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LIVING WITH YOUR ROBOT
Restart your phone
• Turn o phone, wait a few minutes, then turn it back on
and connect to Wi-Fi.
Reboot your robot
• Take robot o base and press and hold down the
DOCK button on the robot for 14 seconds. Turn your
robot back on by placing it on the base.
Reboot your router
• Unplug the router power cable for 30 seconds, then
plug it back in. Allow several minutes for your router to
reboot completely.
• Then follow the steps outlined in the SharkClean® app
Wi-Fi setup instructions.
AVOID MOVING THE ROBOT OR SELF-EMPTY BASE
While your robot is cleaning, DO NOT pick it up
and move it, or move the Self-Empty Base—this will
impact the robot’s navigation and ability to return
to the base when cleaning is complete. If the base is
moved, you will need to remap your home.
CONNECTING YOUR ROBOT CAN’T CONNECT TO WI-FI?
Questions? For how-to videos, FAQs, troubleshooting, and tips & tricks, call 1-855-460-5423 for robot support or visit:
support.sharkclean.com
PREP YOUR HOME
NOTE: Scheduling is one of many features that can only be done in the app.
Your robot uses an array of sensors to navigate around walls, furniture legs, and other obstacles while it
cleans. To prevent the robot from entering areas you don't want it to, set up no-go zones in the app. For
best results, prepare your home as indicated below, and schedule a daily cleaning to ensure all floor areas
are regularly maintained.
OBSTRUCTIONS
Clear cords and objects
smaller than 4" in height from
floors and open interior doors
to ensure a complete map of
your home.
SCHEDULING
Schedule whole-home
vacuuming runs with the app.
THRESHOLDS
Your robot can easily climb
over most thresholds, but if
one is 0.75" or higher, set up
a no-go zone in the app to
block it o.
AVOID MOVING THE
ROBOT & SELF-EMPTY BASE
While your robot is cleaning,
do not pick it up and move
it, or move the base—this will
impact the robot’s naviga-
tion and ability to return to
the base when cleaning is
complete.
STAIRS
Your robot’s cli sensors
will prevent it from falling
o ledges. For the cli
sensors to work properly in
any mode, all runners, rugs,
or carpets must be at least
8 inches from any stairs, or
must extend over the edge
of the stairs.
Your robot can easily climb over most thresholds,
but if one is higher than 0.75”, set up a no-go zone in
the app to block it o.
DOORWAYS AND THRESHOLDS
For a connected experience and to access full robot
functionality, iOS users must enable Bluetooth and
Network Access in the app. Android users must enable
Bluetooth, Network Access, and Location Access in
the app.
iOS Android
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