Sharp AR-287

[9] TROUBLE CODE LIST (AR-287/337/407/507)
1. Trouble code
Trouble code Content of trouble Remark Trouble detection
CE 00 The other communication error has occurred. Network
01 The print server card (AR-NC3D) is not installed or defective. Network
02 The specified mail server or the FTP server is not found. Network
03 The specified server does not correspond during image transmission. Network
04 The entered account name of the FTP server or the password is invalid. Network
05 The entered directory of the FTP server is invalid. Network
2. Self diagnostics
Trouble code
Description
MAIN SUB
CE 00 Content The other communication error has occurred.
Detail Communication error
Cause Network Cable connection failure
Check and remedy 1) Check that the Network Cable is properly inserted.
01 Content The print server card (AR-NC3D) is not installed or defective.
Detail NC3D connection failure
Cause NC-3D is not installed to the AR-PB2A board.
NC-3D control PWB trouble
Check and remedy 1) Check that the NC-3D is installed to the AR-PB2A board.
2) Output the NIC Config. Page to check the NIC version.
3) Replace the NIC.
02 Content The specified mail server or the FTP server is not found.
Detail The specified mail server or the FTP server is not found.
Cause Network Cable connection failure
Network setup failure
SMTP server/FTP server/NST trouble
Check and remedy 1) Check that the Network Cable is inserted properly.
2) Check that the connected network supports TCP/IP protocol.
3) Check from the Web Page that the Primary/Secondary E-mail Server Address or the Destination FTP
server/Desktop PC address are properly set.
4) If the above address is described with Hostname, check that the DNS server is properly set.
5) Check that the SMTP server/FTP server/NST causes a trouble or not.
03 Content The specified server does not correspond during image transmission.
Detail The specified server does not correspond during image transmission.
Cause Network Cable connection failure
SMTP server/FTP server/NST trouble
Check and remedy 1) Check that the Network Cable is inserted properly.
2) Check that the SMTP server/FTP server/NST causes a trouble or not.
04 Content The entered account name of the FTP server or the password is invalid.
Detail The entered account name of the FTP server or the password is invalid.
Cause Network Cable connection failure
The account name of the FTP server recorded as the destination or the password for the account name
is erroneous.
Check and remedy 1) Check that the Network Cable is inserted properly.
2) Check that the account name of the FTP server recorded as the destination and the password for the
account name are proper.
05 Content The entered directory of the FTP server is invalid.
Detail The entered directory of the FTP server is invalid.
Cause Network Cable connection failure
Check that the directory name exists in the FTP server recorded as the destination.
Check and remedy 1) Check that the Network Cable is inserted properly.
2) Check that the directory name exists in the FTP server recorded as the destination.
AR-287/337
AR-407/507
3/13/2000 9 – 1A