Sharp MX-B355W Troubleshooting

11
General Problems
THE DISPLAYED BYPASS TRAY PAPER SIZE IS
NOT CORRECT
Check Solution
Is the paper size loaded to the bypass
tray same with the paper size being
displayed in the touch panel?
■ Set the "Tray Settings" setting on the home screen and change to the paper size
loaded with the paper size setting of the bypass tray.
THE ORIGINAL MISFEEDS (AUTOMATIC DOCUMENT
FEEDER)
Check Solution
Is too much paper loaded into the
document feeder tray?
■ Make sure that the stack of paper in the tray is not higher than the indicator line.
► Placing the original and adding paper (page 5)
Is the original a long original? ■ When using the automatic document feeder to scan a long original, set the scan
size to [Long Size].
(Note that long originals cannot be copied using the copy function.)
Is the original on thin paper? ■ Use the document glass to scan the original.
If you need to use the automatic document feeder, use [Slow Scan Mode] in
[Others] to scan the original.
*The MX-B355W cannot scan thin paper using the automatic document feeder.
Is the feed roller dirty? ■ Clean the surface of the paper feed roller.
► Maintenance (page 6)
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Sharp MX-B355W Specifications

General

Print Technology	Laser
Print Speed	35 ppm
Scan Resolution	600 x 600 dpi
Copy Speed	35 cpm
Copy Resolution	600 x 600 dpi
Paper Capacity	550 sheets
ADF Capacity	50 sheets
Max Paper Size	A4
Connectivity	USB 2.0, Ethernet, Wi-Fi
Duplex Printing	Yes
Monthly Duty Cycle	50, 000 pages
Functions	Print, Copy, Scan, Fax
Operating System Compatibility	Windows, macOS, Linux
Paper Size	A4, A5, A6, B5, Letter, Legal
Fax Transmission Speed	33.6 kbps
Print Resolution	Up to 1200 x 1200 dpi