Sharp MX-B355W Troubleshooting

16
General Problems
A COVER OR INSERT IS NOT PRINTED ON THE
SPECIFIED PAPER
Check Solution
Has the paper type been set
correctly?
■ Set the correct paper type for the tray that contains the paper specified for the
cover or insert.
If the paper type set for the cover or insert is not the same as the paper type set
for the tray, paper will be fed from a different tray.

"Settings" → [System Settings] → [Common Settings] → [Paper Settings] →
[Paper Tray Settings] → [Tray Registration]
THE CONNECTED USB DEVICE CANNOT BE USED
Check Solution
Is the USB device compatible with the
machine?
■ Ask your dealer if the device is compatible with the machine.
USB devices that are not compatible with the machine cannot be used.
Is the connected USB device
recognized correctly?
■ When a USB device is connected to the machine and correctly recognized, an
icon ( ) will appear at the top of the touch panel. If it is not recognized, connect
it once again.
Is the format of the USB memory
device FAT32?
■ Check the file format of the USB memory device.
If the format of the USB memory device is other than FAT32, use your PC to
change the format to FAT32.
Are you using a USB memory device
with a capacity of more than 32 GB?
■ Use a 32 GB or less USB memory device.
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Sharp MX-B355W Specifications

General

Print Technology	Laser
Print Speed	35 ppm
Scan Resolution	600 x 600 dpi
Copy Speed	35 cpm
Copy Resolution	600 x 600 dpi
Paper Capacity	550 sheets
ADF Capacity	50 sheets
Max Paper Size	A4
Connectivity	USB 2.0, Ethernet, Wi-Fi
Duplex Printing	Yes
Monthly Duty Cycle	50, 000 pages
Functions	Print, Copy, Scan, Fax
Operating System Compatibility	Windows, macOS, Linux
Paper Size	A4, A5, A6, B5, Letter, Legal
Fax Transmission Speed	33.6 kbps
Print Resolution	Up to 1200 x 1200 dpi