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Sharp MX-B355W Troubleshooting

Sharp MX-B355W
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14
General Problems
THE IMAGE IS SKEWED ON THE PAPER
Check Solution
Is too much paper loaded into the
bypass tray?
Reload the paper. Load no more than the maximum number of sheets and do not
exceed the indicator line.
The maximum number of sheets varies depending on the paper type setting.
Are the bypass tray guides adjusted
to the width of the paper?
Adjust the bypass tray guides to the width of the paper so that they slightly
contact the sides of the paper.
Are the original guides adjusted to the
width of the paper?
Adjust the original guides to the width of the paper.
LINES APPEAR IN THE SCANNED IMAGE
Check Solution
Are the scanning areas of the
document glass or automatic
document feeder dirty?
Clean the scanning areas of the document glass or automatic document feeder.
Maintenance (page 6)
SMUDGES APPEAR ON PRINTED OUTPUT
Check Solution
Are you using paper that is not within
the specifications?
Use SHARP-recommended paper.
Using paper that is for other models or special paper that is not supported may
result in misfeeds, creases, or smudges.
- "SUPPLIES" in Start Guide
Are you printing on pre-punched
paper?
Take care that the image does not overlap the punch holes.
If the printed image overlaps the punch holes, smudges may appear on the
reverse side of the paper following 1-sided printing, or on both sides following
2-sided printing.
Does a message appear indicating the
need for maintenance?
Contact your dealer or nearest SHARP Service Department as soon as possible.
Remove the paper, turn it over, and
reload it. Using a different paper type
may solve the problem.
This may improve some states of paper curling.
Placing the original and adding paper (page 5)
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Sharp MX-B355W Specifications

General IconGeneral
Print TechnologyLaser
Print Speed35 ppm
Scan Resolution600 x 600 dpi
Copy Speed35 cpm
Copy Resolution600 x 600 dpi
Paper Capacity550 sheets
ADF Capacity50 sheets
Max Paper SizeA4
ConnectivityUSB 2.0, Ethernet, Wi-Fi
Duplex PrintingYes
Monthly Duty Cycle50, 000 pages
FunctionsPrint, Copy, Scan, Fax
Operating System CompatibilityWindows, macOS, Linux
Paper SizeA4, A5, A6, B5, Letter, Legal
Fax Transmission Speed33.6 kbps
Print ResolutionUp to 1200 x 1200 dpi

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