Sharp MX-B355W Troubleshooting

39
Fax Problems
DIALING IS NOT POSSIBLE
Check Solution
Is the extension telephone
connected?
■ Check the connections.
Check the telephone line jack, the wall jack, and any extension adapters to make
sure that all connections are secure.
Is the external telephone enabled in
setting mode?
(When an external telephone is
connected)
■ Ask your administrator to enable [External Telephone Setting]/
 "Settings (administrator)"
→ [System Settings] → [Image Send Settings] →
[Fax Settings]
→ [Default Settings] → [External Telephone Setting] →
Is the line busy? ■ Wait until the communication is completed.
YOU CANNOT TALK TO THE OTHER PARTY
Check Solution
Did you dial using the speaker? ■ Use the extension telephone.
When you dial using the speaker, you will be able to hear the voice of the other
party, but he or she will not hear your voice. Use the extension telephone. (When
the extension telephone is not installed, you cannot talk to the other party.)
 "Settings (administrator)"
→ [System Settings] → [Image Send Settings] →
[Fax Settings]
→ [Default Settings] → [External Telephone Setting] →
AN ADDRESS (A ONE-TOUCH INDIVIDUAL KEY
OR GROUP KEY) CANNOT BE STORED
Check Solution
Has the maximum number of keys
been stored?
■ Adjust the number of stored keys.
Delete addresses (one-touch keys and group keys) that are not being used.
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Sharp MX-B355W Specifications

General

Print Technology	Laser
Print Speed	35 ppm
Scan Resolution	600 x 600 dpi
Copy Speed	35 cpm
Copy Resolution	600 x 600 dpi
Paper Capacity	550 sheets
ADF Capacity	50 sheets
Max Paper Size	A4
Connectivity	USB 2.0, Ethernet, Wi-Fi
Duplex Printing	Yes
Monthly Duty Cycle	50, 000 pages
Functions	Print, Copy, Scan, Fax
Operating System Compatibility	Windows, macOS, Linux
Paper Size	A4, A5, A6, B5, Letter, Legal
Fax Transmission Speed	33.6 kbps
Print Resolution	Up to 1200 x 1200 dpi