Action Yes No
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6. Secure the cable
connections.
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your
administrator.
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact your
dealer.
Unable to read
flash
drive
Action Yes No
Step 1
Check if the printer is not busy processing another job.
Is the printer ready?
Go to step 2. Wait for the printer to
finish processing the
other job.
Step 2
Check if the flash drive is inserted into the front USB port.
Note: The flash drive does not work when it is inserted into the
rear USB port.
Is the
flash
drive inserted into the correct port?
Go to step 3. Insert the flash drive
into the correct port.
Step 3
Check if the flash drive is supported. For more information, see
“Supported flash drives and file types” on page 31.
Is the
flash
drive supported?
Go to step 4. Insert a supported
flash drive.
Step 4
a Check if the USB port is enabled. For more information, see
“Enabling the USB port” on page 210.
b Remove, and then insert the flash drive.
Does the printer recognize the flash drive?
The problem is
solved.
Contact your
dealer.
Enabling the USB port
From the home screen, touch Settings > Network/Ports > USB > Enable USB Port.
Troubleshooting 210
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