Action Yes No
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact your
dealer.
Checking the printer connectivity
1 Print the Network Setup Page.
From the control panel, navigate to:
Settings > Reports > Network > Network Setup Page
For non-touch-screen printer models, press
to navigate through the settings.
2 Check the first section of the page and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.
Hardware options problems
Defective
flash
detected
Contact your dealer.
Not enough free space in
flash
memory for resources
Contact your dealer.
Unformatted
flash
detected
Try one or more of the following:
• From the control panel, select Continue to stop the defragmentation and continue printing.
• Format the flash memory.
Note: If the error message remains, then the flash memory may be defective and needs to be
replaced. To replace the flash memory, contact your
dealer.
Issues with supplies
Replace cartridge, printer region mismatch
Install the correct toner cartridge.
Troubleshooting 135
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