Action Yes No
Step 2
a From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color
Balance
For non-touch-screen printer models, press
to navigate
through the settings.
b Adjust the settings.
c Print the document.
Does the print appear tinted?
Contact your
dealer. The problem is
solved.
Contacting your dealer
Before contacting your dealer, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
Visit the place where you purchased your printer.
Troubleshooting 143
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