Troubleshooting
Print quality problems
Find the image that resembles the print quality problem you are having, and then click the link below it to read
problem-solving steps.
“Blank or white pages” on
page 113
“Dark print” on page 113 “Ghost images” on page 115 “Gray or colored background”
on page 116
“Incorrect margins” on
page 116
“Light print” on page 117 “Missing colors” on page 119 “Mottled print and dots” on
page 119
“Paper curl” on page
137
“Print crooked or skewed”
on page 120
“Solid color or black images”
on page 121
“Text or images cut o” on
page 121
“Toner easily rubs o” on
page 122
“Uneven print density” on
page 123
“Horizontal dark lines” on
page 123
“Vertical dark lines” on
page 124
Troubleshooting 112