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Shimano Steps EC-E6002 - User Manual

Shimano Steps EC-E6002
69 pages
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UM-79H0A-000-00
User's manual
Original instructions
E5000 Series
Shimano Total Electric Power System

Table of Contents

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Questions and Answers

  • M
    Maria MartinSep 2, 2025
    Why are my Shimano Steps Camera Accessories battery and charger getting so hot?
    • A
      Ashley Gill DDSSep 2, 2025
      If the Shimano Steps Camera Accessories battery and battery charger become hot, the temperature of the battery and battery charger may exceed the operating temperature. Stop charging, and wait a while before starting to charge again.
  • M
    martin38Aug 31, 2025
    Why doesn't the LED light up on my Shimano Steps Camera Accessories battery?
    • S
      Sarah GeorgeAug 31, 2025
      If the Shimano Steps Camera Accessories battery LED does not light up, it may be because the battery level has been at 0% for a long time, or the battery hasn't been charged after purchase. Charge the battery.
  • S
    Steve HopkinsAug 29, 2025
    How to fix Shimano Steps Camera Accessories when it cannot charge?
    • G
      gcummingsAug 29, 2025
      If your Shimano Steps Camera Accessories cannot charge, first, check the power plug of the battery charger. Remove and reconnect it securely, and then try charging again. Next, verify the charging plug of the battery charger is securely inserted into the battery by removing and reconnecting it. Also, check that the charging adapter and charging plug or charging adapter and battery charging port are securely connected. Finally, inspect the connection terminals of the battery charger, charging adapter, or battery for dirt. Clean them with a waste cloth or cotton bud dampened with ethanol, and then try charging again.
  • A
    Amanda LeeAug 27, 2025
    What to do if the LED lights up briefly but my Shimano Steps Camera Accessories doesn't power on?
    • T
      Terry EdwardsAug 28, 2025
      If you press the satellite power button and the LED lights up briefly but the power doesn't turn on for your Shimano Steps Camera Accessories, the (main) battery level might be too low. Try charging the (main) battery. Also, check that the (main) battery is securely connected.
  • D
    Dawn SkinnerAug 26, 2025
    Why is the LED light off on my Shimano Steps Camera Accessories battery charger?
    • T
      Timothy SkinnerAug 27, 2025
      If the Shimano Steps Camera Accessories battery charger LED does not light up, check the charging plug. Ensure no foreign material is attached to the connection area. Remove and reconnect the charging plug. Also, the LED turns off when the battery is fully charged; this is normal. Remove and reconnect the power plug of the battery charger, and then charge again.
  • W
    williamsdavidAug 25, 2025
    Why does my Shimano Steps Camera Accessories battery drain so fast?
    • R
      rpageAug 25, 2025
      If the Shimano Steps Camera Accessories battery depletes quickly, it could be that the battery has reached the end of its life. In this case, replace the battery with a new one. Alternatively, the battery's temperature might be outside of its operating range. Ensure you use the battery within its specified operating temperature range.
  • M
    Melanie LoweAug 22, 2025
    What does it mean if my Shimano Steps Battery Charger repeatedly flashes 3 times, indicating the temperature exceeds the operating range?
    • R
      Raymond ReevesAug 22, 2025
      If the temperature is higher than the temperature at which discharging is possible, leave the Shimano Steps battery in a cool location with no direct sunlight until the internal temperature of the battery has decreased sufficiently. If the temperature is lower than the temperature at which discharging is possible, leave the battery indoors until the internal temperature has increased to an appropriate temperature.

Shimano Steps EC-E6002 Specifications

General IconGeneral
Power Output250 W
Torque50 Nm
Weight3.2 kg
Assist ModesEco, Trail, Boost
Motor TypeBrushless
Nominal Voltage36 V
Maximum Assist Speed25 km/h
Charge Time5 hours
Battery Capacity504 Wh
Compatible ComponentsShimano Deore, SLX, XT
TypeMid-drive motor
Compatible BatteryShimano BT-E6000, BT-E6010

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