SHOWTEC Booster Pro V3 - 7 Troubleshooting; 8 Maintenance; Safety Instructions for Maintenance; Preventive Maintenance

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Booster Pro
Product code: 50789
7. Troubleshooting
This troubleshooting guide contains solutions to problems which can be carried out by an ordinary
person. The device does not contain user-serviceable parts.
Unauthorized modifications to the device will render the warranty void. Such modifications may result in
injuries and material damage.
Refer servicing to instructed or skilled persons. Contact your Highlite International dealer in case the
solution is not described in the table.
Problem
Probable cause(s)
Solution
The device does not
function at all
No power to the device
● Check if power is switched on and
cables are plugged in
Main fuse is blown
● Replace the fuse. See 8.3.1. Replacing
the Fuse on page 29
No DMX data transfer
The factory settings of the device
are changed
● Reset the device’s parameters to the
default factory settings. See 6.9.7. Set
Default on page 27
Bad data link connection
● Examine connections and cables.
Correct poor connections. Repair or
replace damaged cables
The signal is reversed. The 5-pin
DMX OUT of the controller does not
match the DMX IN of the device
● Install a phase-reversing cable
between the controller and the device
The last device on the data link
before the input is defective
● Remove or replace the last device on
the data link before the input and
check if normal operation is restored
8. Maintenance
Safety Instructions for Maintenance
DANGER
Electric shock caused by dangerous voltage inside
Disconnect power supply before servicing or cleaning.
Preventive Maintenance
Attention
Before use, examine the device visually for any defects.
Make sure that:
● All screws used for installing the device or parts of the device are tightly fastened and are not
corroded.
● There are no deformations on housings, fixations and installation points.
● The power cables are not damaged and do not show any material fatigue.