7SR242 Duobias Commissioning & Maintenance Guide
©2010 Siemens Protection Devices Limited Chapter 6 Page 55 of 57
Observation Action
Cannot communicate with the relay.
Check that all of the communications settings match those used
by ReyDisp Evolution.
Check that the Tx and Rx fibre-optic cables are connected
correctly. ( Tx –> Rx and Rx –> Tx ).
Check that all cables, modems and fibre-optic cables work
correctly.
Ensure that IEC 60870-5-103 is specified for the connected port
(COM1, COM2, COM3 or COM4).
Relays will not communicate in a ring
network.
Check that the Data Echo setting on all relays is set to ON.
Check that all relays are powered up.
Check that all relays have unique addresses.
Status inputs do not work.
Check that the correct DC voltage is applied and that the polarity
is correct.
Check that the status input settings such as the pick-up and drop-
off timers and the status inversion function are correctly set.
Relay instrument displays show small
currents or voltages even though the
system is dead.
This is normal. The relay is displaying calculation noise. This will
not affect any accuracy claims for the relay.
If the above checklist does not help in correcting the problem please contact the local Siemens office or contact
PTD 24hr Customer Support,
Tel: +49 180 5247000,
Fax: +49 180 524 2471,
e-mail: support.energy@siemens.com.
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