Siemens 7SR242 Duobias - 5.4 Defect Report Form

7SR242 Duobias Commissioning & Maintenance Guide
©2010 Siemens Protection Devices Limited Chapter 6 Page 56 of 57
Sender:
* Name, first name: Complete phone number (incl. country code): Complete fax number (incl. country code):
Email address: * Org-ID and GBK reference: * AWV:
* Order-/ reference-no (choosing at least 1 option):
Order-no for repair:
order-/ delivery note-no for return of commission
failure:
Beginning order-no for credit note demand:
Information concerning the product and its use:
* Order Code (MLFB): Firmware ve rs i on:
V
* Serial number:
* Customer: Product was in use approximately since: Station/project: Hotline Input no.:
Customer original purchase o rder number: Delivery note number with position number: Manufacturer:
* Type of order (choosing at least 1 option):
Repair Return of commission failure Credit Note
Upgrade / Modification to … Warranty repair Quotation (not repair V4 and current
For collection prod ucts! See prices in PMD )
Type of failure:
Device or module does not start up Mechanical problem Overload
Sporadic failure Knock sensitive Transport damage
Permanent failure Temperature caused failure Failure after ca hrs in use
Repeated breakdown Failure after f irmware update
Error description:
Display message:
(use separated sheet for more info)
Active LED messages:
Faulty Interface(s), which? Wrong measured value(s), which? Faulty input(s)/output(s), which?
*Detailed error description (please refer to other erro r reports or do cumentation if possible):
* Shall a firmware update be made during repair or mechanical upgrade of protective relays? (choosing at least 1 option)
Yes, t o most recent version No Yes, actual parameters must b e reusable
repair report:
Yes, standard re port (free of charge) Yes, detailed report (charge: 400EUR)
Shipping address of the repaired/upgraded product:
Company, department
Name, first name
Street, number
Postcode, city, country
Date, Signature
E D EA MF TCC 6 release from 11/2009
5.4 Defect Report Form
Form sheet for repairs and returned goods (fields marked with * are mandatory fields)