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Web configurator – configuring the telephone via a PC Activating VoIP status message display
Gigaset C470 IP / EN for AUS / A31008-M1916-C401-2-7619 / web_server.fm / 17.12.07
Version 2.1, 08.01.2007
Activating VoIP status message display
You can display VoIP status messages on your handset when there are VoIP connection
problems. These messages give you information on the status of a connection and contain
a provider-specific status code that helps the service team when they are analysing the
problem.
¤ Open the following Web page: Settings ¢ Handsets.
The settings are carried out in the Miscellaneous area.
¤ Click the Yes option next to Show VoIP status on handset to activate the status message
display.
If you click No, no VoIP status messages are displayed.
¤ Click Set to save the changes.
Starting a firmware update
If necessary, you can load updates of the base station firmware onto your phone.
The server on which Siemens makes new firmware versions available for your base station
is set by default. The URL of the Internet server is displayed in the Data server field.
You should only change this URL under exceptional circumstances (e.g. if requested to do
so due to erroneous behaviour). This address is also used to load provider information from
the Internet. You should therefore make a note of the default URL before you overwrite it.
Otherwise, you will only be able to reactivate the default URL by resetting the base station
back to the factory settings (page 101).
Preconditions:
u No calls are being made via the fixed line network or VoIP.
u There is no connection between registered handsets.
u The base station menu is not open in any of the handsets.
¤ Open the following Web page: Settings ¢ Miscellaneous.
¤ Click Update Firmware.
The firmware is updated. This process can take up to 3 minutes.
Please note:
A table with possible status codes and their meaning can be found in the appendix on page 152.
Please note:
– When updating from the Internet, checks are made to ensure that no newer version of the
firmware exists. If this is not the case, the operation is terminated.
– The firmware is only loaded from the Internet if you have not entered a local file in the User defined
firmware file field prior to the update.
Please note:
You can also start the firmware update on the handset (page 103).