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Checking service information Appendix
Gigaset C470 IP / EN for AUS / A31008-M1916-C401-2-7619 / appendix.fm / 17.12.07
Version 2.1, 08.01.2007
Checking service information
You may need the service information of your phone (base station and handset) for Cus-
tomer Services.
Base station service information
Precondition: You are conducting an external call. The connection has been established
for at least 8 sec.
§Options§ ¢ Service Info
Confirm selection with
§OK§.
The following information is displayed:
1: Serial number of the base station (RFPI)
2: Serial number of your handset (IPUI)
3: Informs the service employees of the base station settings (in hex diagram), e.g. the
number of registered handsets, repeater mode. The last 4 digits indicate the number of
operating hours (hexadecimal).
4: Variant, version of the firmware (digits 3 to 5).
5: Gigaset.net number of your phone. With this number you can call a service employee
over the Internet without needing to be registered with a VoIP provider. This means that
the employee can test online connections and VoIP telephony irrespective of the VoIP pro-
vider.
Service information of the handset
In the handset idle status:
Open the menu by pressing v.
¤ Press the following keys one after the other: *#QL#
The following information, among other details, is displayed on the handset:
1: Serial number (IPUI)
2: Number of operating hours
3: Variant, version of handset software
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