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Questions and answers Appendix
Gigaset C470 IP / EN for AUS / A31008-M1916-C401-2-7619 / appendix.fm / 17.12.07
Version 2.1, 08.01.2007
Base "X" flashes on the display.
1. The handset is out of range of the base station or the base station's range has changed because
eco mode is active.
¥ Move the handset closer to the base station.
¥ If necessary, deactivate eco mode (page 25).
2. The handset has been de-registered.
¥ Register the handset (page 86).
3. The base station is not turned on.
¥ Check the base station's mains adapter (page 15).
4. An update of the base station firmware is currently being conducted (page 103/page 144).
¥ Pease wait until the update is complete.
Base Search flashes in the display.
The base station is out of range or switched off.
¥ Move the handset closer to the base station.
¥ Check the base station mains adapter.
Handset does not ring.
1. The ringer tone is switched off.
¥ Activate the ringer tone (page 98).
2. Call forwarding set to All Calls.
¥ Deactivate call forwarding (VoIP, page 44/page 130).
You cannot hear a ringer/dialling tone from the fixed line network.
The phone cord supplied has not been used or has been replaced by a new cord with the wrong jack
pin connections.
¥ When purchasing a new cord, ensure that it has the correct pin connections (page 17).
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥ Enter system PIN if required.
Have you forgotten the system PIN?
¥ Carry out a reset on the base station to set the system PIN back to 0000 (page 102).
The other party cannot hear you.
You have pressed the
u (INT) key. The handset is "muted".
¥ Activate the microphone again (page 36).
When making calls from the fixed line network, the caller's phone number is not displayed
although CLIP (page 33) is set.
Calling Line Identification is not enabled.
¥ The caller should ask his network provider to enable Calling Line Identification (CLI).
You hear an error tone when keying an input (a descending tone sequence).
Action has failed/invalid input.
¥ Repeat the operation.
Watch the display and refer to the user guide if necessary.
You cannot connect to the router and the phone is assigned a static IP address.
¥ Check on the router whether the IP address is already being used by another device in the LAN or
belongs to the block of IP addresses that is reserved on the router for dynamic address assignment.
¥ If necessary, change the phone's IP address (page 107).
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