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Questions and answers Appendix
Gigaset C470 IP / EN for AUS / A31008-M1916-C401-2-7619 / appendix.fm / 17.12.07
Version 2.1, 08.01.2007
No firmware update or VoIP profile download is carried out.
1. If Currently not possible! is displayed, the VoIP connections may be busy or a download/update is
already being carried out.
¥ Repeat the process at a later time.
2. If File corrupted! is displayed, the firmware or profile file may be invalid.
¥ Please only use firmware and downloads that are made available on the preconfigured Sie-
mens server (page 144) or at www.siemens.com/gigasetcustomercare
.
3. If Server not accessible! is displayed, the download server may not be accessible.
¥ The server is currently not accessible. Repeat the process at a later time.
¥ You have changed the preconfigured server address (page 144). Correct the address. If neces-
sary, reset the base station.
4. If Transmission Error XXX is displayed, an error has occurred in the transmission of the file. An HTTP
error code is displayed for XXX.
¥ Repeat the process. If the error occurs again, consult the Service department.
5. If Check IP settings! is displayed, your phone may not be connected to the Internet.
¥ Check the cable connections between the phone and router and between the router and the
Internet.
¥ Check whether the phone is connected to the LAN, i.e. it can be reached at its IP address.
You cannot listen to or control the network mailbox.
VoIP:
Your VoIP provider does not support the type of DTMF signalling set up on your phone.
¥ Ask your VoIP provider which signalling it supports and change the settings on your phone
(page 131) if necessary.
Operating the base station within a PABX:
Your PABX is set for dial pulsing.
¥ Set your PABX to touch tone dialling.
No time is specified for a message in the call history.
Date/time is not set.
¥ Set date/time (page 13) or
¥ Activate base station synchronisation with a time server on the Internet (page 146).
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