Siemens iQ500 HR578G5 6B Series - Appliance Door Not Opening; Time Display Issues; Error Message Interpretation

en Troubleshooting
34
Fault Cause and troubleshooting
The appliance door
cannot be opened; ⁠
lights up in the dis-
play.
The childproof lock locks the appliance door.
▶
Use the ⁠button to deactivate the childproof lock.
→"Childproof lock", Page20
The appliance door
cannot be opened;
⁠lights up in the dis-
play.
The cleaning function locks the appliance door.
▶
Allow the appliance to cool down until
⁠ goes out in the display.
→"Self-cleaning ", Page26
The time flashes in
the display.
There has been a power cut.
▶
Reset the time.
→"Setting the time on the clock", Page15
The time does not ap-
pear in the display
when the appliance is
switched off.
The basic setting has been changed.
▶
Change the basic setting for the time display.
→"Basic settings", Page21
⁠ lights up in the dis-
play and no settings
can be made on the
appliance.
Childproof lock is activated.
▶
Use the ⁠button to deactivate the childproof lock.
→"Childproof lock", Page20
⁠ flashes in the dis-
play and the appli-
ance will not start.
The cooking compartment is too hot for the selected operation.
1.
Switch off the appliance and allow it to cool down.
2.
Restart the operation.
⁠ ⁠ appears in the
display.
The maximum cooking time has been reached. To prevent an unwanted permanent opera-
tion, the appliance automatically stops heating after several hours if the settings are un-
changed.
▶
Switch off the appliance.
You can configure new settings if required.
Tip:To prevent the appliance from switching off when you do not want it to, e.g. for an
extremely long preparation time, set a cooking time.
→"Time-setting options", Page14
⁠ ⁠ ⁠- ⁠ ⁠ appears in
the display.
There is too much water in the steam system. The water cannot be pumped back into the
water tank.
1.
Empty the water tank and insert the empty water tank.
→"Emptying the water tank", Page13
2.
Reset the time.
→"Setting the time on the clock", Page15
3.
Switch the appliance off and on again.
4.
Run "Descaling interrupted" in full.
→"Descaling interrupted", Page28
A message with ⁠
appears in the dis-
play, e.g.
⁠ ⁠ ⁠- ⁠ ⁠.
Electronics fault
1.
Press the ⁠button.
‒ If required, reset the time.
a If the fault was a one-off, the error message disappears.
2.
If the error message appears again, call the after-sales service. Quote the exact error
message and the E no. of your appliance.
→"Customer Service", Page36
⁠ lights up perman-
ently in the display.
The water tank is empty.
▶
Fill the water tank.
→"Filling the water tank", Page13
The water tank has not been put in fully.
▶
Slide the water tank back in fully.
The water tank is leaking.
▶
Order a new water tank.
The sensor is defective.
▶
Call the after-sales service.
→"Customer Service", Page36