Siemens SIMATIC Rack PC 840 - Error Diagnosis; Further Support and Sales Information

14
Getting Started Rack PC 840
A5E00104828-04
+ Error Diagnosis
The information in the following section offers support for you to diagnose and partially remedy
common errors by yourself.
Error/Cause Remedy
Device does not run
• Connection to power supply is faulty • Check the connection to the power supply,
mains cable, mains plug
The message: “Invalid configuration information... Press the F1 key for continue, F2 to run
Setup utility” appears on the display/monitor
• Incorrect configuration data
• Back-up battery defective or dead
• Press the ”F2” key, check the configuration
data in the BIOS Setup program, enter default
values if necessary, check error messages in
the first BIOS Setup mask
The message: ”No boot device available” appears on the display/monitor
• No bootable disk in the drive
• Wrong hard disk type entered in BIOS Setup
• Insert bootable disk.
• Use the ”Fixed Disk Function” in the Setup
program
The message: ”Keyboard stuck key failure”
• A blocked key was found during the system
self-test of the keyboard
• Check keyboard
• Restart system
The power-up of the PC is terminated after several beeps
• An error occurred during the system self-test • Check hardware
Every time a key is pressed, a beep sounds without characters being displayed
• Keyboard buffer overflow • <CTRL> <PAUSE>
No response from ports COM1,COM2, LPT1 or PROFIBUS/MPI
• Ports are set to ”Disabled”in the BIOS Setup
program.
• Set the ports COM1, COM2, LPT1 or
PROFIBUS/MPI to ”Enabled” in the submenu
”Hardware Options” in the BIOS Setup
program.
<\> key is not displayed
• Incorrect keyboard driver being used • Load correct keyboard driver
Enter <ALT> <9><2> for < \>
+ Further Support and Sales Information
If you have further questions on how to use the Rack PC, please contact your Siemens representative
or the SIMATIC Hotline:
• You can obtain general up-to-date information in the Internet under
http://www.siemens.com/simatic-pc
• You can find your local partner for Automation & Drives in our Partner Database in the Internet
under
http://www.siemens.com/automation/partner