en Troubleshooting
74
Problem with results
Fault Cause troubleshooting
Coffee or milk froth quality
varies widely.
Build-up of limescale in the
appliance.
▶
Descale the appliance.
→"Using the descaling pro-
gramme", Page67
Milk froth quality varies
widely.
Milk froth quality depends
on the type of milk or plant-
based alternative used.
▶
Optimise the result through the se-
lection of the milk or vegetable-
based drink type.
Coffee is not dispensed or
has slowed to a trickle.
Set quantity is not reached.
Grinding level is set too fine.
▶
Set a coarser grinding level.
→"Adjusting the grinding level",
Page59
Heavy build-up of limescale
in the appliance.
▶
Descale the appliance.
→"Using the descaling pro-
gramme", Page67
Air is in the water filter. 1. Immerse the water filter in water
with the opening facing upwards
until no more air bubbles escape.
2. Reinsert the filter.
→"Inserting and activating the wa-
ter filter", Page60
Appliance is soiled.
▶
Clean the brewing unit.
→"Cleaning brewing unit", Page65
▶
Descale and clean the appliance.
→"Using calc'nClean", Page68
Coffee strength is set too
high.
▶
Reduce the strength of your coffee
to e.g. "regular".
→"Adjusting the coffee strength",
Page58
Coffee has no crema. Type of coffee is not optimal.
▶
Use a coffee variety with a higher
proportion of Robusta beans.
▶
Use beans with a darker roast.
Beans are no longer fresh.
▶
Use fresh beans.
Grinding level is not appro-
priate for coffee beans.
▶
Adjust the grinder to a finer setting.
→"Adjusting the grinding level",
Page59
Coffee is too acidic. Grinding level is set too
coarse.
▶
Adjust the grinder to a finer setting.
→"Adjusting the grinding level",
Page59
Type of coffee is not optimal.
▶
Use a coffee variety with a higher
proportion of Robusta beans.