1
The air purifier
will not turn on or
respond to the
power button
Plug the air purifier into an electrical outlet.
Make sure the front panel is installed correctly
and locked into position.
2
significantly
Make sure the filter has the packaging removed
(see page 9)
Press the fan speed button to increase fan speed
The filter may be blocked, replace the air filter
3
Air Purifier makes
unusual noise
while the fan is on
Make sure the air purifier is being operated on a
hard-flat even surface
The filter may be blocked, replace the air filter
The air purifier may be damaged contacted
customer support
4
musty odor coming
Do not use in a damp or wet environment; the air
filter may be damp – replace the filter and move
the air purifier unit to a dry area
The carbon part of the filter may be exhausted,
replace air filter.
5
Poor air
purification quality
Press the fan speed button to increase fan speed
Close doors and windows while using the air
purifier
Make sure the filter has the packaging removed
(see page 9)
6
The filter indicator
lamp is on
The air filter is 100% exhausted and requires
replacement (see page 9)
7
Only the sleep
indicator light is
on, yet the purifier
is still operating.
The air purifier is in sleep mode; push the fan
speed button to change the operation mode,
indicator lights will turn on again.
8
If your problem is
not listed
Please contact SimPure
®
Customer Service
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