Sitecom WL-405 - User Manual

Questions and Answers

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Patricia HoganAug 9, 2025
How to connect to Sitecom IP Camera?
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  duncanmatthewAug 9, 2025
  If you're having trouble connecting to your Sitecom IP Camera, first ensure it's properly powered by checking if the 'Power' LED is lit. Confirm that the IP address you're using to connect to the camera is correct and that your computer's IP address is within the same subnet. If you've forgotten the IP address, reset the camera to its factory default (192.168.0.231) by pressing and holding the reset button for 5 seconds. Also, verify that the ports the IP camera uses (Video and HTTP) aren't blocked by a firewall.
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Sheri LeeAug 13, 2025
Why is my Sitecom WL-405 image refreshing so slow?
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  Jeremy GibsonAug 14, 2025
  If your Sitecom IP Camera image is refreshing very slowly, there are several things you can try. If you are connecting via the internet, the slow refresh rate could be due to a slow internet connection. Try adjusting the antenna if you’re using a wireless connection, ensuring it is perpendicular to the ground and not too far from the computer or wireless access point. You can also try a higher frame rate setting or a lower resolution. If you're using PPPoE, try adjusting the 'MTU' setting.
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Jeffrey MullinsAug 18, 2025
What to do if Sitecom WL-405 IP Camera is not responding?
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  Michelle DavisAug 18, 2025
  If your Sitecom IP Camera is not responding, start by checking the network cable or wireless connection to ensure it's properly connected. If the connection is fine, try unplugging the power adapter from the wall socket, wait 10 seconds, and then plug it back in. Then, try connecting to the IP camera again.
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Michael JensenAug 25, 2025
Why is Sitecom WL-405 not sending images by Email or FTP?
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  Courtney MooreAug 25, 2025
  If you've set your Sitecom IP Camera to send images via Email or FTP but aren't receiving anything, first ensure that Emails aren't being blocked by anti-spam mechanisms. Verify you have sufficient permissions for FTP uploading. Check that the username and password for the SMTP server are correct if your SMTP server requires authentication. Examine the log for any failed FTP uploads or Email sending attempts for clues. Finally, try changing the threshold to a more sensitive setting.
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David HoffmanAug 28, 2025
How to fix a fuzzy image on Sitecom IP Camera?
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  Scott RiveraAug 28, 2025
  If the image from your Sitecom IP Camera appears fuzzy, begin by cleaning the lens with a soft cloth, using water if necessary, but avoid alcohol or chemical solutions. Next, try adjusting the brightness setting. If there's a light source nearby, switch it on to see if the image quality improves.
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scott31Sep 2, 2025
What to do if Sitecom WL-405 IP Camera is not able to make a snapshot?
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  jfreySep 2, 2025
  If your Sitecom IP camera is unable to make a snapshot, ensure that User Account Control (UAC) is disabled under Windows Vista and Windows 7 if you are using Microsoft Internet Explorer.