Door will not stop and reverse
while closing when safety beam
sensor is blocked, but it will
reverse when safety beam
sensor is blocked while opening.
Check if the trolley is installed on the correct side of the rail. Stand under the motor unit facing the
garage door. Look up and see if the trolley is on the left side of the rail or right side. Trolley should
be on the left side of the rail. If the trolley is on the right side, refer to “Assemble the rail and insert
the trolley” to install the trolley properly.
Door will not close completely
or reverse in winter time.
Check any snow / ice accumulated at the bottom of the door or on the floor causing the
door cannot be closed completely. Remove ice / snow if necessary.
Wi-Fi adapter has no LED Try to remove the Wi-Fi adapter and plug it in again. You should see a red or blue LED above the SET button.
NOTE
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected,
Consult the dealer or an experienced radio / TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference and (2) This device must accept any interference received, including interference that may cause undesired operation.
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TROUBLESHOOTING
FCC