vii | CONTENTS
Safety tips for teachers .......................................................................... 27
Preventing damage to your interactive whiteboard ................................ 27
Keeping the writing surface clean................................................................. 28
Cleaning the pen tray’s sensors............................................................. 28
5 Troubleshooting your SMART Board interactive whiteboard .............................. 29
In this chapter ............................................................................................... 29
Adjusting the projected image ...................................................................... 29
Resetting your interactive whiteboard........................................................... 30
Troubleshooting tips ..................................................................................... 30
Troubleshooting using SMART Board Diagnostics....................................... 33
Checking the camera view ..................................................................... 33
Checking the interactive whiteboard’s calibration .................................. 34
Finding more information.............................................................................. 34
Contacting SMART Technical Support......................................................... 35
Transporting your interactive whiteboard...................................................... 35
Removing the pen tray.................................................................................. 36
A Hardware environmental compliance.................................................................. 37
Waste Electrical and Electronic Equipment regulations (WEEE Directive) .. 37
Restriction of Certain Hazardous Substances (RoHS Directive).................. 37
Packaging..................................................................................................... 37
China’s Electronic Information Products regulations .................................... 38
U.S. Consumer Product Safety Improvement Act ........................................ 38
B Customer support................................................................................................ 39
Online Information and Support.................................................................... 39
Training......................................................................................................... 39
Technical Support......................................................................................... 39
Shipping and Repair Status.......................................................................... 39
Index ................................................................................................................... 41
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