Chapter 4
19 smarttech.com/kb/170534
Chapter 4: Troubleshooting your interactive flat
panel
Locating the serial number 19
Resolving common touch control and resolution issues with Windows and Mac operating
systems 20
Resolving image issues 22
This chapter provides information necessary for solveing simple issues that occur with your
interactive flat panel. If issues persist, or aren’t covered in this chapter, contact SMARTSupport
(smarttech.com/support) or your authorized SMARTreseller (smarttech.com/where).
Locating the serial number
If you contact SMARTSupport, you might be asked to provide the interactive flat panel’s serial
number. The serial number is located under the front right bezel.
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